Greco and Sons, Inc. · 4 hours ago
Customer Service Representative
Bartlett, IL
Full-time
Onsite
Entry Level
1+ years expGreco and Sons, Inc. is looking for a Customer Service Representative to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on assisting customers with their needs and resolving issues efficiently.
Food and BeverageMarketingService Industry
Responsibilities
Answer all incoming concerns/needs from all customers
Key pick-up request, Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor
Qualification
Required
High school diploma or equivalent
1 year prior outside foodservice sales coordination or customer support experience
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
Preferred
Previous call center experience
Company
Greco and Sons, Inc.
Since 1990, Greco and Sons have been a part of the food service industry as an importer, distributor, and manufacturer.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-20Acquired
Leadership Team
Susie Sass
Human Resources Business Partner
Recent News
Fitch Ratings
2023-12-26
Company data provided by crunchbase