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Sanford Health · 2 weeks ago

Patient Access Representative - AF | Internal Medicine | 40hrs/week

MN, Bemidji

Full-time

Onsite

New Grad, Entry Level

$17.93/hr - $24.26/hr

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction, creating a welcoming environment either on the phone or in the clinic.

ChildrenEducationHealth Care

H1B Sponsor Likely

Responsibilities

Greet patients & verifies demographics

Creating, scanning & routing documents or electronic forms

Inform patients what the document is & capture signatures on necessary paperwork

Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures

Collects co-payments, pre-payments, and payments on account balances

May work through the registration work queue to address and resolve registration errors or denied insurance claims

Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule

Obtain and coordinate referrals & conduct pre-authorization

Arrange interpreter services

Check patients in/out

Operate multi-line phone

May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

Preparation & coordination of charts

Organize supporting provider documents

Initiation & collaboration of patient financial assistance

Track patient visits & health information management on patient accounts

Compile, distribute, administer, and score assessments

Coordination of Telemed appointments

Reminder calls for appointments

Hospital admission

Office duties, such as make copies or send faxes

Qualification

Customer serviceHealthcare knowledgeAppointment schedulingFinancial responsibilityCommunication skills

Preferred

Post secondary education or equivalent training in a healthcare or business related field

Company

Sanford Health

Glassdoor3.5

Sanford is a healthcare company providing research, education and clinical care.

Founded in 1894

Sioux Falls, South Dakota, USA

10001+ employees

http://www.sanfordhealth.org

H1B Sponsorship

Sanford Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (37)

2023 (38)

2022 (51)

2021 (64)

2020 (30)