NEOGOV · 2 weeks ago
PORT HUMAN RESOURCE ANALYST (PAYROLL/BENEFITS)
NEOGOV is seeking a Port Human Resource Analyst to join the Port of Oakland's Human Resources Department. This role involves administering employee benefits and payroll programs, serving as a liaison between employees and benefits vendors, and preparing reports on benefits costs and employee counts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Informs employees of their benefit options and enrolls them in plans and programs; tracks, monitors, and maintains ongoing coverage for Port employees, eligible dependents, and retirees
Serves as a liaison between employees, retirees, and eligible dependents and benefits vendors, including resolving contested claims, service problems, and eligibility matters, verifying and approving coverage to providers and interfacing with benefit vendors, consultants, and administrators; notifies service providers of employees and dependents who have become ineligible for coverage
Segregates benefits costs by Port departments, allocates charges, and reconciles the bills for PERS medical, dental claims, and administrative fees, and the Employee Assistance Program, vision care, and long term disability providers; processes requests for warrant for lump sum payments to benefit providers and forwards payments; reviews and processes payments of life insurance for beneficiaries of deceased employees; reconciles and pays PERS retirees’ medical bills; processes payments of death benefits
Gathers and analyzes data and financial records regarding reporting and auditing bills; prepares monthly reports of benefits costs and employee count; interacts with MIS staff to modify, enhance, develop, and produce new employee benefit information reports
Interprets and provides clarifying information to employees and other interested parties regarding eligibility issues and the administration of the benefits program; responds to inquiries regarding Port benefit services, policies, procedures, rules, and regulations
Prepares and maintains medical reimbursement records on Port retirees; maintains records on all employees on no-pay status and notifies them of the proper procedures to continue their health benefits; informs terminated employees and ineligible dependents of their rights associated with their benefits status such as COBRA rights, conversion rights, and retirement elections; processes COBRA enrollment applications, records payments, and forwards them to finance; monitors COBRA deadlines, notifies those receiving COBRA of the expiration of their coverage, and processes termination from the program
Composes memoranda and letters advising employees on current issues and changes regarding health benefits and requesting information to update files; prepares responses to benefits surveys
Sits in on meetings with management and third party benefits consultants to discuss their research on benefits packages; makes consultants aware of problems and suggests possible solutions
Serves as backup for the deferred compensation program in the absence of the Human Resources Supervisor, Benefits
Coordinates the annual Open Enrollment Information Health Fair
Screens and assesses proposals for new benefits packages and presents those that appear worthy of consideration to the Payroll and Benefits Supervisor
Interprets and explains personnel rules, regulations and procedures
Assists in the development of policies and procedures for personnel programs
Participates in special projects as assigned
Qualification
Required
Bachelor's degree from an accredited college or university in human resources management, business administration, public administration, industrial relations or related field
Two years progressively responsible experience at the level of an Assistant Port Human Resource Analyst
Knowledge of the principles, practices, and techniques of public personnel administration
Knowledge of methods of conflict resolution
Knowledge of statistical measurements and applications used in personnel
Knowledge of legal and professional standards and procedures for the development, administration and validation of assessment instruments
Knowledge of Port/City Personnel policies and procedures
Knowledge of laws, regulations, and programs associated with health benefits and insurance carriers
Basic knowledge of local, state, and federal laws and regulations applicable to personnel
Ability to interpret and explain provisions and requirements relating to health benefits, life insurance, retirement benefits, COBRA, and other benefits programs
Ability to gather data to research and resolve claims and related benefits problems
Ability to apply statistical measurements used in personnel
Ability to work under tight deadlines and coordinate several concurrent assignments
Ability to communicate effectively in oral and written format to prepare clear, concise and competent reports, correspondence and other materials in a timely manner
Ability to prepare and present clear oral presentations
Ability to utilize a personal computer as well as spreadsheet, database, word processing and other appropriate human resource-related software
Ability to analyze complex technical problems, evaluate alternatives and make sound, independent judgments
Ability to establish and maintain effective work relationships with those contacted in the performance of required duties
Ability to handle stressful or sensitive situations with tact and diplomacy
Willingness to work overtime and on weekends occasionally to oversee and/or facilitate examinations
Successful completion of a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position
Benefits
The Port is part of the California Public Employees Retirement System (CalPERS).
The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port).
The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available.
The Port pays 100% of the premium cost for dental and vision coverage.
The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance.
The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits.
The Port offers a Deferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits.
From 2 to 5 weeks of vacation depending on years of employment at the Port.
10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA).
1 paid Floating Holiday per year.
12 days of sick leave per year after three months of employment which includes 4 days of personal leave.
13 paid holidays as well as the second half of the shift on December 24 and December 31.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase