E. Dennis AC, Plumbing, & Electrical · 3 weeks ago
HVAC - Field Supervisor
E. Dennis AC, Plumbing, & Electrical is a market leader in Plumbing, Electrical, and HVAC services. They are seeking a self-motivated HVAC Field Supervisor to lead a team of HVAC Service Technicians, manage resources, and ensure exceptional customer service while achieving sales revenue goals.
Information Technology & Services
Responsibilities
Responsible for leading the team in achieving sales revenue goals. Achievement of sales is a primary objective
Ensure new team members are oriented to the expectations of the Company
Assess the competency and capability of personnel providing coaching and training
Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
Oversee assignment of individuals' daily schedules
Set and maintain work standards and outline behavioral expectations to ensure employee morale and productivity
Maintain a record of achieving a high-level of Customer Satisfaction
Delegate responsibility and maintain follow up for assessment of results
Promote, support and facilitate teamwork and foster a positive environment
Identify needs and deficiencies in the planning/scheduling and communication
Translating work requirements into a prioritized plan for individual tasks and assignments
Review and adjust specific workplace activities and schedules to meet customer needs
Work with personnel to overcome work challenges
Participate in incident investigations and reviews
Report on workforce production, work progress and revenue generation
Recommend personnel transfers, actions and promotions
Qualification
Required
At least 5 years of Residential HVAC experience, 2 years minimum managing an HVAC team
Must have, and maintain, a valid U.S. Driver's License
Exceptional customer service skills
Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
Keen ability to work accurately, efficiently, and manage multiple tasks
Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
Must be familiar with using technology systems in an office environment
Excellent oral and written communication, interpersonal, and presentation skills
Benefits
Comprehensive benefits package, health, dental, vision
Like & supplemental insurance
401k with Match
IRA
Holiday Pay
Career Advancement
Parental leave
Company
E. Dennis AC, Plumbing, & Electrical
We are heating, cooling, plumbing, and electric professionals that strive to be your home heroes.
Funding
Current Stage
Early StageCompany data provided by crunchbase