CSC Generation · 3 hours ago
Business Operations Analyst
CSC Generation is a company focused on redesigning business operations and enhancing customer experiences. As a Business Operations Analyst, you will oversee operational processes, ensure data accuracy, and facilitate communication among various teams to support vendor management and inventory flow.
AnalyticsFinanceRetailSoftware
Responsibilities
Serve as the primary operational point of contact for vendors — issuing weekly performance updates, resolving inquiries, and maintaining consistent communication across all partners
Audit product data, pricing, inventory details, and invoices to ensure alignment across vendor submissions, internal systems, and purchase orders
Partner with merchandising, operations, finance, and customer experience teams to ensure product launches, replenishments, and order flows remain accurate and on schedule
Support and improve vendor onboarding, compliance tracking, and scorecards — ensuring data integrity, SLA adherence, and structured communication
Identify recurring operational issues, performance risks, and workflow bottlenecks; develop data-driven recommendations to enhance vendor accountability and streamline processes
Lead daily/weekly operational planning, ensuring the business has clear visibility into order flow, fulfillment bottlenecks, vendor SLAs, inventory status, and promotional impacts
Conduct daily/weekly promotional performance analysis (sell-through, demand lifts, category trends, vendor-level impacts), and translate insights into actionable adjustments for planning, inventory positioning, and vendor communication
Develop data-driven operational plans that tie together performance reporting, promotional outcomes, shipping efficiency, and forecast expectations to keep teams aligned and proactive
Build, refine, and maintain planning tools, dashboards, and reporting frameworks that support decision-making across merchandising, logistics, and finance
Support broader business operations initiatives, including workflow documentation, cross-team process improvements, and systems optimization across claims, shipping, inventory accuracy, and vendor management
Qualification
Required
Proven experience in business operations, merchandising operations, vendor management, demand planning, or supply chain coordination
Strong analytical capability and comfort working with data — advanced Excel proficiency, reporting tools, and understanding of operational KPIs
Experience using ERP and e-commerce systems (e.g., NetSuite, BigCommerce, CommerceHub/Rithum, Monday.com) to drive accuracy and efficiency
Excellent communication skills and the confidence to lead vendor discussions, set expectations, and drive accountability while maintaining strong working relationships
High attention to detail with the ability to juggle multiple priorities, deadlines, and cross-functional workstreams
A proactive, solution-oriented mindset with a strong ability to identify operational gaps, translate data into action, and implement process improvements
Ability to thrive in a fast-paced environment, support time-sensitive promotional cycles, and drive planning alignment through structured reporting and insights
Benefits
Paid time off policies
401(k)/RRSP match
Medical/dental/vision and a variety of supplemental policies
Employee discounts at our portfolio companies
Company
CSC Generation
CSC Generation develops a proprietary technology platform designed to save brands from liquidating.
H1B Sponsorship
CSC Generation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (5)
2022 (7)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-27Series E
2021-10-01Series D
2019-01-01Series Unknown
Leadership Team
Justin Yoshimura
Founder, Chairman and CEO
Recent News
2025-07-19
2025-03-28
Company data provided by crunchbase