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Eden Housing, Inc. · 2 weeks ago

Assistant Manager - Riverhouse Hotel & Emerson Arms, Martinez

Riverhouse Hotel (484) - Martinez, CA 94553

Full-time

Onsite

New Grad, Entry Level

$20.26/hr - $23.64/hr

0+ years exp

Eden Housing, Inc. is focused on providing low-income housing solutions. The Assistant Manager assists the Community Manager in managing day-to-day activities of facilities and equipment in housing projects, ensuring compliance with regulations and maintaining resident relations.

Real Estate

Growth Opportunities

Responsibilities

Orders office supplies

Schedules maintenance repairs, generates and files completed work orders and follows-up, as appropriate

Assists in resident move-in/out procedures and unit inspections

Maintains wait list and processes applications in conformance with compliance regulations and EHMI policies; explains entire move in procedures

Collects rent and accounts for monies collected; performs daily bank deposits, as needed

Answers telephone and handle office interactions in a friendly, courteous and sincere manner

Sorts and distributes inner office mail

Prepares recertifications of residents by interviewing residents, obtaining appropriate documentation and completing worksheets. Submits worksheets to manager or Property Supervisor for approval

Compiles and maintains accurate written records of residents (e.g., Emergency Information, Incident Reports, etc.). Maintains resident files in a neat and orderly manner according to EHMI standard policies

Refers applicants to alternative housing if all available units are occupied or if the Wait List is closed

Ensures consistent application of project rules and regulations

Ensures consistent application of Program (HUD, CHFA, RHCP, TCAC, etc.) rules and regulations

Prepares Project Status Reports (PSR’s)

Maintains a clean and well-organized office

Maintains a businesslike and professional appearance

Promotes harmonious relations among residents, housing personnel and persons of the community. Demonstrates enthusiasm and stamina for housing project and position. Represents project in business related matters to the residents and to the community at large. Sensitive to the housing philosophies of the owner/sponsor

Maintains congenial relationships with all residents and resident service coordinator/agencies, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements

Exercises common sense, good judgement, consistency, and self-control in day-to-day contact with residents and in other business-related matters

Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers

Actively participate in our culture of inclusivity

Qualification

Property management experienceYARDI softwareWord processing softwareSpreadsheet softwareClerical experienceComputer literacyCultural sensitivityDetail-orientedTeamworkSelf-starter

Required

6 months clerical/office experience or other related experience and/or training

Preferred

Type professionally and accurately at a minimum of 40 wpm

Previous experience in property management a plus

General understanding of preventive and ongoing apartment maintenance

Computer literacy - PC hardware, YARDI software a plus

Proficient in word-processing and spreadsheet software (Word, Excel, Outlook)

Self-starter, flexible, detail-oriented, and well organized

Ability to work independently and in a team environment

Experience working with diverse groups, i.e., staff, residents, outside contacts

Commitment to the companies' goals and philosophy

Passionate about equitable housing

Company

Eden Housing, Inc.

Eden Housing is a non-profit organization with over 55 years of experience providing safe and affordable housing that helps families stay secure, allows communities to thrive, and solves many of the most pressing housing challenges facing California cities.

Founded in 1968

Hayward, CA, US

501-1000 employees