HRI Hospitality · 2 months ago
Area Director of Business Travel Sales-REMOTE
United States
Full-time
Remote
Lead/Staff, Director/Executive
3+ years expHRI Hospitality is a company that specializes in hotel ownership and management, focusing on restoring properties and enhancing urban communities. They are seeking an Area Director of Business Travel Sales to lead revenue generation efforts in the Business Travel market segment, managing relationships with clients and ensuring revenue goals are met across multiple hotel properties.
Hospitality
Responsibilities
Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for assigned hotel(s)
Responsible for the on-line RFP Management processes as applicable to brand or third-party source, for securing new accounts within the Business Travel market segment(s) for assigned hotel(s)
Assist with the completion of required reports for assigned hotel(s) in a timely manner
Effectively communicate with Director of Revenue and/or Director of Sales of assigned hotel(s) to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel(s)
Travel to all deployed hotels at least 2X per year or more based on the need to conduct outside calls, promote assigned hotel(s)
Obtain membership to at least one local chapter of GBTA and attend a monthly meeting at least every other month and two meetings in each deployed city/market per year
Attend annual GBTA convention participating with the Brand that you are deployed against. Pre-convention planning to ensure all hotels “target accounts” have a selling plan developed
Generate leads and new business through use of A360, ZoomInfo, internet searches, telephone and email solicitations, mailings, referrals, networking, professional and community organizations, sales blitzes
Maintain relationship with brand’s national sales office and develop relationship as the Internal customer
Arrange site inspections of assigned hotel(s) for new accounts
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating agreement, respond to RFP, writing contract, customer correspondence)
Responsible for negotiating volume account contracts and the implementation and set up as required
Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling. Must understand and use analytic reports/tools effectively including all Brand reports, Agency360, Lighthouse
Remain current on new competition, changes in the market and needs of assigned hotel(s)
Assist in the development of the annual budget and quarterly owner reviews for assigned hotel(s)
Participate in management meetings at assigned hotels to discuss budget, forecast and rate
Attend a minimum; attend of two revenue strategy calls per month per assigned hotel(s)
Participate in yearly creation of BT budget
Assist with the completion of marketing and owner presentations for assigned hotel(s)
Partner with operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
Completion of the daily/weekly sales activity and booking report for all assigned hotels
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
Other duties as assigned
Qualification
Required
College degree or High School Diploma with related experience
A minimum of 3 years hotel Business Travel segment experience
Must be able to read, write, and understand English
Excellent verbal and written communication skills including leading and participating in formal presentations
Advanced level of producing business transient revenue through direct solicitation of business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
Ability to formulate a strategic sales plan and pre-call planning to higher level internal (Brand Global Sales partners) and External (Company Corporate Travel executives) customers
Strong organizational skills with the ability to handle multiple tasks (for 3 or more deployed hotels) in a fast-paced environment
Strong computer skills, Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro and other programs as it pertains to this position
Experience with Travel Click business intelligence products and must be an Agency360 and Lighthouse super-user
Experience reading and understanding STR reports
Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand specific sales systems
Ability to work as part of a team
Strong desire to deliver high quality customer service and has the ability to create in-house (property level) processes that will allow for account qualification and service delivery
Detail oriented and organized as it pertains to accuracy and efficiency
Good personnel and management and organizational skills. Must have the ability to adjust when needed and prioritize to address the needs of 3 or more assigned hotels
Company
HRI Hospitality
With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase