JPMorganChase · 1 week ago
Experience Design, Vice President - Platform Designer, Customer Acquisition & Onboarding
New York, NY
Full-time
Onsite
Mid, Senior Level
$142K/yr - $205K/yr
5+ years expJPMorganChase is a leading financial services firm dedicated to helping customers achieve their financial goals. As the Experience Design Vice President for Customer Acquisition & Onboarding, you will lead the design strategy for user-friendly experiences, define UI systems, and collaborate with product and engineering leaders to enhance customer journeys.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas
Define, build, scale, and maintain UI systems, reusable patterns, and design frameworks that support cross-LOB experiences and drive consistency and efficiency
Lead end-to-end design initiatives, including diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints and enterprise-level applications
Champion inclusive design practices and accessibility guidelines, mentoring junior designers and fostering a culture of diversity and inclusion
Collaborate with product, engineering, and other partners to integrate user experience design into development processes
Analyze market trends, gather user feedback, and leverage data insights to inform design decisions and optimize user experiences
Lead and mentor design teams, fostering growth, collaboration, and a positive team culture
Qualification
Required
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, incorporating diverse perspectives into design solutions
Proven ability to develop experiences that meet or exceed initial proposals, including transformational innovation strategies and 'north star' representations
Advanced technical literacy, including understanding client-side technologies, APIs, microservices, and their impact on user experience
Preferred
Design leadership or managerial experience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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