The Workplace Advisors · 3 weeks ago
Client Success Project Coordinator
Kirkland, Washington, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expThe Workplace Advisors is a company specializing in printing and promotional products, seeking a Client Success Project Coordinator. The role involves managing purchase orders, coordinating with vendors, and ensuring high-quality client experiences while maintaining strong relationships with partners.
ConsultingHuman ResourcesRecruitingStaffing AgencyTraining
Responsibilities
Manage 150–200 purchase orders per month, ensuring accurate and on-time delivery to clients
Serve as the primary point of contact on assigned orders through Commonsku, our CRM and order management platform
Become a subject matter expert in Commonsku processes including order entry, vendor and client communication, proof approvals, and project documentation
Coordinate with the sales team to understand project scopes, raise red flags early, and ensure client satisfaction
Resolve supplier and shipping issues quickly and efficiently to keep orders running smoothly and profitably
Monitor shipments, coordinate with couriers (UPS, FedEx, DHL, etc.), and troubleshoot delivery issues
Receive and quality-check inventory for in-house fulfillment projects, reporting issues proactively
Support the execution of onsite activations and events, collaborating with fabricators, event warehouses, and vendor partners to meet client expectations
Build and maintain strong relationships with vendor partners, negotiating for best pricing and terms
Research industry trends and attend vendor meetings/tradeshows to support client brainstorms and project development
Qualification
Required
Have 2+ years of experience in project management, account coordination, or operations- ideally within events, tradeshows, experiential marketing, fabrication, hospitality, or creative/marketing operations
Demonstrate excellent time management skills and the ability to juggle multiple priorities in a deadline-driven environment
Take ownership of assigned projects from start to finish with a high level of accountability
Be calm under pressure, adaptable, resourceful, and solutions-oriented
Be an effective communicator: clear, prompt, and professional with both vendors and clients
Be highly organized, detail-oriented, and proactive in preventing and solving problems
Be comfortable using Microsoft Office Suite and project management tools such as Commonsku, Asana, ClickUp, Monday, or Smartsheet
Have working knowledge of shipping logistics, inventory tracking, and fulfillment processes
Understand vendor proofing processes, production timelines, and troubleshooting workflows
Be willing to work onsite at events as needed and manage real-time problem solving with clients and partners
Benefits
Discretionary Bonus
Health, Dental, and Vision benefits plan
20 days PTO
401K
Awesome company merch and apparel
Company
The Workplace Advisors
The Workplace Advisors is a leading national consulting and training firm specializing in equipping you with the business consulting support and people skills you need to grow - no matter what challenges arise along the way.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Claudia St. John
President
Company data provided by crunchbase