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Walmart Canada · 2 weeks ago

Analyst II, Technology Operations - Emerging Threats, Seller Risk

Bentonville, AR

Full-time

Onsite

Mid Level

$70K/yr - $130K/yr

3+ years exp

Walmart Canada is a leading e-commerce platform in the U.S., and they are seeking an Analyst II for their Emerging Threats program. This role involves identifying and mitigating seller risks, conducting investigations, and collaborating with various teams to enhance risk management strategies.

DeliveryRetailShopping

Responsibilities

Detect emerging seller threats by monitoring onboarding and lifecycle signals to identify new fraud vectors and abuse trends (e.g., identity risk, behavioral anomalies, misrepresentation, coordinated networks, counterfeit risk, prohibited/restricted goods)

Conduct investigations and deep-dive analyses to determine root cause, scope, and impact of suspicious activity; document findings and support escalations as needed

Develop and maintain early-warning signals and risk frameworks across the full seller lifecycle (pre-onboarding, onboarding, post-onboarding monitoring)

Partner with Data Science and Engineering to translate threat patterns into detection logic (models/heuristics), automation, dashboards, and tooling; help define and monitor performance metrics

Collaborate with Trust & Safety, Compliance, and Risk Oversight partners to support governance, consistent triage, and response processes

Create recurring and ad-hoc threat intelligence briefs summarizing trend shifts, emerging patterns, risk tradeoffs, and recommended mitigations for leadership audiences

Drive continuous improvement by turning investigation outcomes into playbook enhancements, policy feedback, and tooling recommendations

Support cross-functional testing and rollout of interventions (e.g., step-up verification, monitoring thresholds, enforcement controls) and measure impact

Qualification

Marketplace risk analysisFraud analysisData analysisSQLExcel/SheetsDigital accessibility knowledgeCommunication skillsCollaboration skillsProblem-solving skillsProject management

Required

3+ years of experience in marketplace risk, fraud analysis, trust & safety, identity risk, payments risk, compliance operations, investigations, or related analytical functions

Strong analytical problem-solving skills and comfort working with ambiguous signals and evolving threat landscapes

Experience analyzing large datasets and translating insights into operational recommendations that reduce risk and improve detection outcomes

Excellent written and verbal communication skills with the ability to summarize complex issues clearly for cross-functional stakeholders

Demonstrated ability to collaborate effectively across teams in a fast-paced environment

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area

Option 2: 2 years' experience in project management, program management, program operations, or related area

Preferred

Experience supporting Seller Risk programs in a large-scale e-commerce marketplace environment

Familiarity with machine learning-driven risk models and analyst contributions (feature ideation, labeling/ground truth, threshold tradeoffs, monitoring)

Knowledge of threat intelligence methods, including trend monitoring, actor typologies, and network-based behaviors

Exposure to global risk considerations and evolving regulatory or compliance constraints

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.