State Street · 2 weeks ago
Alpha Client Implementation Lead, State Street Alpha, Managing Director
Princeton, NJ
Full-time
Onsite
Lead/Staff
$170K/yr - $252K/yrState Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. The Alpha Client Implementation Lead will manage a team responsible for delivering the Alpha solution to clients, overseeing program milestones, and ensuring successful implementation across various programs in the region.
BankingFinanceFinancial Services
Responsibilities
Support the design of the program Milestone planning and sequencing of the phases for the programs in region. Oversee CIL resources with responsibility for driving the creation and management of all implementation plans
Proactively monitor team progress building the initial plans and ensuring proper procedural signoff occurs. Serve as an escalation point to resolve issues and initiate appropriate corrective action with the relevant teams to get to a signed off plan
Monitor team progress against their approved delivery plans. Make decisions and recommendations to the Client Implementation Executive and the Client PMO to manage and ensure the successful delivery of the program plans in region
Monitor program costs supporting the CIE and engage where needed with the Program Oversight functions to make sure that programs are running to the agreed cost estimates. Escalate conditions that will cause costs to change to the CIE of the respective programs
Provide training for CIL team members on details of the Alpha platform so they can engage effectively with program team members to drive Non Standard Solution development against agreed upon timeframes. Ensure CILs are actively reviewing progress with Solution Managers and technical teams to make sure development dates are met. Act as an escalation point for issues raised by the CIL to program CIE as needed. Oversee CIL coordination with testing teams to make sure that developed solutions are testing ready with the required configurations, permissions and documentation
Oversee CIL participation driving the appropriate teams to capture business requirements and document Target Operating Models
Manage CIL engagement with the Client Implementation Executive in managing risk to the program's successful outcome and change control processes
Ensure the delivery of new capability or services for the program is on time and within budget, in accordance with each specific program plan and program governance arrangements for all programs in region
Manage CILs to support their respective Client Implementation Executive and Client PMOs in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of each program milestone plan
Manage CILs to ensure they adequately report the progress of the program at regular intervals to the Client Implementation Executive, internal steering and the external steering committee with the support of the Client PMO
Through the contractual negotiation phase oversee all regional CILs to: Agree the contract structure and schedules based on the services with the Legal and product owners
Work with Legal and the product owners to define the business owners and recommending input to Service schedules
Define the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies
Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules
Qualification
Required
A candidate who can collaborate across STT/CRD products and services
Ability to represent the STT enterprise culture traits and behaviors
Support the design of the program Milestone planning and sequencing of the phases for the programs in region
Oversee CIL resources with responsibility for driving the creation and management of all implementation plans
Proactively monitor team progress building the initial plans and ensuring proper procedural signoff occurs
Serve as an escalation point to resolve issues and initiate appropriate corrective action with the relevant teams
Monitor team progress against their approved delivery plans
Make decisions and recommendations to the Client Implementation Executive and the Client PMO
Monitor program costs supporting the CIE and engage where needed with the Program Oversight functions
Provide training for CIL team members on details of the Alpha platform
Ensure CILs are actively reviewing progress with Solution Managers and technical teams
Act as an escalation point for issues raised by the CIL to program CIE as needed
Oversee CIL coordination with testing teams
Oversee CIL participation driving the appropriate teams to capture business requirements and document Target Operating Models
Manage CIL engagement with the Client Implementation Executive in managing risk to the program's successful outcome
Ensure the delivery of new capability or services for the program is on time and within budget
Manage CILs to support their respective Client Implementation Executive and Client PMOs
Manage CILs to ensure they adequately report the progress of the program at regular intervals
Through the contractual negotiation phase oversee all regional CILs
Agree the contract structure and schedules based on the services with the Legal and product owners
Work with Legal and the product owners to define the business owners and recommending input to Service schedules
Define the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies
Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules
Leadership and ability to bring together teams across different levels and disciplines within the organization
Effective management of the CIL function in region including proper oversight of CIL resources
Hire, train and grow a highly effective team of CILs
Strong critical thinking, problem solving, decision making and relationship management skills
Experience in managing large scale, multi-location projects, across multiple business lines and corporate functions
Engage with regional implementation executives as part of the regional executive delivery team
Preferred
Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
Microsoft Office suite experience
Benefits
Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Paid volunteer days
Matching gift program
Access to employee networks that help you stay connected to what matters to you
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
Founded in 1792
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Ronald O'Hanley
Chairman and Chief Executive Officer
R
Renee LaRoche-Morris
Senior Vice President, Chief of Staff to the COO; Head of CAO Services
Recent News
2026-01-09
2026-01-09
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