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Kettering Health · 2 weeks ago

IT Analyst II - IS Digit Guest Experience

United States

Full-time

Remote

Mid Level

3+ years exp

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. The IT Analyst II works as part of a collaborative team to solve customer issues and support healthcare applications and systems, utilizing analytical thinking to maximize value for customers.

FitnessHealth CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues

Provide support for assigned applications by maintaining vendor recommended application version. Show ability to collaborate with vendor on escalated issues with complex applications

Maintain server health through patching, reboots, and supported software versions

Participate in on-call rotations to provide off-hours application support

Collaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes

Participate or Lead in the design process and complete the assigned tasks for more complex development and unit/integration testing

Develop and maintain application support documentation. Educate end-users and team members as needed

Participate in mentoring/training through the following methods: Conduct pair programming events to train others, Facilitate knowledge sharing sessions, Identify self-training opportunities and/or conferences that align with yearly goals

Qualification

ITIL CertifiedEpic CertificationSQL CertificationCSD CertificationCompTIA A+ CertificationAgile experienceOnBase CertificationRHITRHIA3M 360 Systems AdministratorCAHIMSCurious spiritTenacious spiritCollaborativeInitiativeInnovative spirit

Required

Associate degree or equivalent combination of education, certification, and experience

3 or more years of relevant experience

Obtain applicable certifications within 1 year of hire, when required

ITIL Certified (Information Technology Infrastructure Library)

Epic Certification

CompTIA A+ Certification (Computer Technology Industry Association)

SQL Certification

CSD Certification (Certified Scrum Developer)

OnBase Certification

RHIT (Registered Health Information Technologist)

RHIA (Registered Health Information Administrator)

3M 360 Systems Administrator

CAHIMS (Certified Associate in Healthcare Information and Management Systems)

Preferred

Epic Cadence Module certification highly preferred

Experience working in an Agile environment preferred

Being highly collaborative and taking initiative in a remote team environment preferred

An innovative, curious, and tenacious spirit preferred

Company

Kettering Health

Glassdoor3.9

Kettering Health is a healthcare company that provides faith-based community care to patients.

Founded in 1964

Dayton, Ohio, USA

10001+ employees

http://ketteringhealth.org

H1B Sponsorship

Kettering Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)