Job Duck ยท 4 weeks ago
V102- Legal Support Receptionist
Job Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Legal Support Receptionist to maintain communication between clients, attorneys, and courts while providing professional and empathetic support.
Staffing & Recruiting
Responsibilities
Assist with client communications and follow-ups
Schedule call backs and coordinate availability
Maintain and update a detailed call log
Transfer calls to the correct department or team member
Take messages and forward them to attorneys in a timely manner
Answer incoming phone calls and direct them appropriately
Support attorneys with client communication tasks as assigned
Respond to courts and manage text message communications
Provide basic translation support when needed
Qualification
Required
Full-time remote position
Software: Lawmatics, Shared inbox
Friendly yet firm approach
Ability to deal with stressed and anxious individuals
Ability to establish boundaries with angry or rude callers
Calm and reasonable emotional management
Strong communication skills in English
Detail-oriented and organized
Professional and courteous demeanor
Proactive problem-solving skills
Ability to work independently and collaboratively
Trustworthy with confidential information
Preferred
Spanish language skills
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
Funding
Current Stage
Growth StageCompany data provided by crunchbase