AAA Club Alliance · 1 month ago
Tag & Title Clerk
Clifton Heights, PA - CCIT (Job Posting)
Full-time
Onsite
New Grad, Entry Level
$15.16/hr - $19.32/hrAAA Club Alliance is seeking a Tag & Title Clerk to join their team and deliver exceptional service while promoting AAA products and services. The role involves processing driver’s license and vehicle registration applications, providing expert guidance on state regulations, and ensuring customer satisfaction through effective service delivery.
Consumer Services
Responsibilities
Efficient Application Processing: Process driver’s license and vehicle registration applications
Expert Guidance: Answer and provide guidance to public inquiries pertaining to state specific regulations on driver license and/or vehicle titling and registration applications
Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals
Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery
Qualification
Required
Required previous sales and customer service experience, with an ability to drive results and exceed expectations
Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships
Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment
Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
Ability to successfully complete all required training workshops provided for Title Service Agents
A minimum educational requirement to join our team
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position
Preferred
Working knowledge of Motor Vehicle Title system and/or prior experience in tag and title work
Benefits
Paid Holidays
Generous Paid Time Off
Paid Volunteer Time Off
Monthly Incentive Plan
AAA Premier Membership
Medical, Dental, Vision, and Prescription Coverage
Tuition Reimbursement
401(K) Plan
Up to 2 weeks Paid parental leave
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
Company
AAA Club Alliance
For more than 100 years, we’ve been helping people get to where they’re going.
Founded in 1900Wilmington, Delaware, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Wiedemann
President & CEO
Cathy Ovchar
EVP and CFO
Company data provided by crunchbase