St. Mary's Medical Center - Huntington, WV · 3 weeks ago
LIS Technical Analyst
Huntington, WV
Full-time
Onsite
Mid LevelSt. Mary's Medical Center is a healthcare facility seeking a LIS Technical Analyst to manage laboratory information systems within the Marshall Health Network. The role involves overseeing system performance, implementing requirements, and supporting users to ensure effective data management and compliance with regulatory standards.
Hospital & Health Care
Responsibilities
Monitors and oversees the performance of the laboratory information system to ensure that is it functioning correctly and meeting the needs of the department
Implements all aspects of system requirements, including systems analysis, policy and procedure documentation, technical system testing and performance, and assist with user training
Manages the development and installation of computer or software upgrades from the point of evaluation, assisting with budgeting, proposal, testing, assist with project coordination, vendor execution of upgrade, quality control, and acceptance
Monitors automated interfaces, both instrument interfaces and interfaces with related hospital-wide computer systems, to ensure optimum accuracy, appropriate flow of data and timely turnaround and communication of results
Controls data storage and flow to ensure ongoing effective data retrieval and report generation systems, plans and forecasts data needs, and manages data storage in compliance with regulatory requirements demanding long-term storage of data and retrieval for patient care and report generation purposes
Evaluates software and makes recommendations regarding software upgrades and new modules
Develops software and designs software modifications necessary to meet reporting needs, or as required by new instrument interfaces or lab tests
Works with clinical staff to identify the functional capabilities of the specialized software applications, investigate causes of system malfunctions, troubleshoots source of errors
Monitors specimen tracking capabilities from collection through disposal, automated medical necessity checking for Medicare and managed care billing compliance, and point of care testing integration and outreach functionality
Assesses reporting needs, including operational, management, regulatory requirements, and ensures report generation needs of the department are met
Prepares test plans for system or software upgrades, coordinates and executes testing, prepares environments, and documents results
Acts as liaison with vendors and attends vendor training
Participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory
Acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments
Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e. incidental vs. extensive)
Maintaining an adequate supply of 'hot swaps' to provide for immediate downtime support and system backups
Perform other duties, as assigned
Oversees and manages lab specific printers and cassette printers and label printers
Ability to support solutions during and after regular business hours as secondary or tertiary help desk team
Ability to work independently
Attends meetings as request to help learn and support end users
Use positive language to promote system adaption and drive acceptance
Maintain good time management and report on progress of projects and other tasks
Don’t accept status quo as a standard. Strive for service excellence in continuing to build and improve processes
Continues to grow in role to improve capabilities and set a positive example
Qualification
Required
High level of technical expertise to enable the technical application of computer analysis for laboratory information systems
Experience in systems analysis, policy and procedure documentation, technical system testing and performance
Ability to assist with user training
Experience in managing the development and installation of computer or software upgrades
Ability to monitor automated interfaces and ensure optimum accuracy and appropriate flow of data
Experience in controlling data storage and flow for effective data retrieval and report generation
Ability to evaluate software and make recommendations regarding upgrades and new modules
Experience in developing software and designing software modifications
Ability to work with clinical staff to identify functional capabilities of software applications
Experience in troubleshooting system malfunctions and investigating causes of errors
Ability to monitor specimen tracking capabilities and ensure compliance with billing requirements
Experience in assessing reporting needs and ensuring report generation requirements are met
Ability to prepare test plans for system or software upgrades and document results
Experience in acting as liaison with vendors and attending vendor training
Ability to participate in integration of network configurations and system servers
Experience in project management for installation and maintenance of equipment
Proficiency in using computer applications or automated systems such as spreadsheets, word processing, calendar, e-mail and database software
Ability to access protected health information (PHI) in accordance with departmental guidelines
Ability to maintain an adequate supply of 'hot swaps' for immediate downtime support
Ability to support solutions during and after regular business hours as part of help desk team
Ability to work independently
Ability to attend meetings to support end users
Ability to use positive language to promote system adaptation and drive acceptance
Ability to maintain good time management and report on progress of projects
Willingness to strive for service excellence and improve processes
Desire to continue growing in role to improve capabilities and set a positive example
Company
St. Mary's Medical Center - Huntington, WV
A member of Marshall Health Network, St. Mary's Medical Center is the largest medical facility in the Tri-state region.
Founded in 1924
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angie Swearingen
Chief Operating Officer
Libby Bosley DNP, RN, NEA-BC, FACHE
Vice President of Patient Services/Chief Nursing Officer
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