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MERS / Goodwill · 2 weeks ago

HRIS Support Specialist

St Louis, MO

Full-time

Onsite

Mid Level

$31.25/hr - $36.06/hr

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional HRIS Support Specialist to join their Training team. The ideal candidate will oversee and maintain the HRIS function, manage system permissions, and collaborate with leadership to optimize processes and improve system integrity.

CharityEmploymentNon ProfitTraining

Responsibilities

Oversees and maintains function of the HRIS and some downstream systems, including system administration, configuration, customization, development, maintenance, and upgrades

Manages system permissions, user access, and settings to ensure security and proper system operation

Configures system changes, including workflows, business rules, module settings, and user roles. Researches and troubleshoots system issues, collaborates with third-party support, and recommends enhancements

Oversees the daily administration and manages internal and external support tickets to ensure timely resolution

Conducts data validation, audits, and testing to ensure system integrity

Collaborates with leadership and operations to identify system improvements and process optimization opportunities

Maintains functional knowledge of processes and system integrations across onboarding, payroll, benefits, performance, and other areas

Evaluates the impact of system changes on end users and provides recommendations for optimization

Creates reports and compiles and analyzes data reports and summaries

Ensures system compliance with data security, privacy regulations, and organizational policies

Qualification

SAP SuccessFactorsHRIS administrationData privacy complianceDocumentation skillsTeam collaborationCommunication skillsProblem-solvingIntegrity

Required

Ability to communicate to both technical and non-technical audiences across all levels of the organization

Strong documentation and written communication skills including system support guides and support ticket documentation

Strong team player with a collaborative approach to problem-solving and process improvement

Strong commitment to handling sensitive and HR payroll data with the highest level of confidentiality and discretion

Adherence to ethical standards, ensuring compliance with company policies, data privacy regulations, and best practices

Ability to maintain integrity when working with systems and system access controls

Preferred

Bachelor's degree in human resources, business administration, information systems, or a related field. A combination of education and relevant work experience will also be considered

Experience in SAP SuccessFactors modules including Employee Central, Recruiting and Onboarding. Administrator experience with other HRIS platforms will also be considered