Apply on Employer Site

Noctrix Health, Inc. · 2 weeks ago

Inside Sales Representative (Patient Concierge)

United States

Full-time

Remote

Entry Level

$75K/yr - $85K/yr

1+ years exp

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They are seeking a motivated Inside Sales Representative to drive sales of Nidra therapy for individuals living with Restless Legs Syndrome, requiring strong sales skills and a customer-centric mindset.

Health CareMedical DeviceTherapeutics

Responsibilities

Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat

Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products

Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process

Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism

Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system

Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information

Qualification

Sales experienceSalesforce Health CloudB2B/B2C salesCommunication skillsComputer-savvyFluency in SpanishCollaboration skillsProblem-solving

Required

Bachelor's degree preferred but not required; relevant work experience may be considered in lieu of a degree

1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors

Previous experience in B2B or B2C sales environments

Exceptional selling and objection-handling skills, with a proven ability to close sales effectively

Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage

A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving

Strong collaboration skills, able to work well within a team to achieve optimal results

High levels of accountability, ensuring quality work and the timely fulfillment of commitments

Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively

Computer-savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce