The CCS Companies ยท 3 weeks ago
Assistant Manager, Client Billing
Norwood, MA
Full-time
Onsite
Mid Level
3+ years expThe CCS Companies is seeking an Assistant Manager for their Client Billing team. This role involves overseeing daily operations, providing training and support to the team, and ensuring timely completion of client billing tasks.
Financial ServicesInformation TechnologyMessaging
Responsibilities
Generates daily, weekly, bi-weekly and monthly client statements in FACS, as well as any statements needed as special request or occasion
Operates as a team lead working directly with Manager, distributing daily routing tasks and coordinates activities to Client Billing team to ensure timely completion of daily tasks
Validates daily payment out (PO) files on a daily basis or as needed
Handles daily routine tasks such as matching and batching payments, reconciliations. cutting manual checks, generating and sending wire packets and sending statements through email or postal service
Files and archives statement related materials (electronic or manual) by organizing and scanning into the system, as well as, preparing files for permanent archival
Performs client account maintenance for statement runs as needed
Uses invoicing software to generate PDFs and paper copies of the invoices/checks produced by the FACs system
Initiates communication with tech support for invoicing software at the managers discretion
Provides coaching, training and guidance to Client Billing team
Ability to maintain a consistent and regular attendance in accordance with an established schedule, including late evenings on Thursdays, occasional weekend day to accommodate month end and special occasions as needed
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures
Qualification
Required
3+ years of Client Billing experience is required; additional relevant experience may be considered
1+ year in Supervisory role in a high-volume environment with oversight of direct reports is required
Strong experience in Excel required, as well as MS Office (Word, Outlook, etc.) required
Ability to maintain a flexible schedule to accommodate month end, running statements and other tasks is required
Must have a high attention to detail, be organized and able to multitask to ensure tasks are completed accurately and within a deadline
Excellent interpersonal and verbal communications skills
Must use good judgment, maintaining strict adherence to confidentiality and high ethical standards
Must display a desire to learn specialized tasks and project related to statements
Must be available to work 11am -8pm on Thursdays
Available to work on a Saturday or Sunday for month-end statement runs if month end falls on the weekend
High School diploma or a GED is required
Preferred
Previous experience using FACs or other payment processing application is preferred
Bachelors Degree in Accounting, Finance or Business Degree preferred
Company
The CCS Companies
The CCS Companies is a financial services company providing automated voice messaging solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Kane
Chief Financial Officer
David Ulrich
Senior Vice President Partnership Development
Company data provided by crunchbase