FeneTech | A Cyncly Company · 1 month ago
Implementation Analyst II
Solon, OH, United States
Full-time
Onsite
Entry, Mid Level
$55K/yr - $89K/yr
2+ years expCyncly is a global technology powerhouse with a focus on customizable products and spaces. The Implementation Analyst II role involves working closely with project teams to implement FeneTech products, providing customer support, and ensuring successful configurations that meet client needs.
ComputerManufacturingSoftware
Responsibilities
Work closely with internal and customer project teams to deliver successful implementations of FeneTech products
Provide support and guidance to our customers to help them quickly get value out of our product and solution offerings
Test configuration and solutions to ensure they satisfy customer requirements
Manage and update task assignment to meet company and customer commitments
Creates and updates client facing documentation including, but not limited to, meeting minutes and trip reports
Support knowledge transfer to other team members or FeneTech groups
Commitment to building long and lasting client relationships
Develops an overall understanding of the industries FeneTech serves
Travel is required
Qualification
Required
Completed Bachelor of Science in Engineering, Engineering Technology or equivalent
Technical education/knowledge in Fenestration manufacturing processes/ERP implementation experience
2-3+ years of experience with software implementation
Service oriented with the motivation to meet tight deadlines
Adept at overseeing multiple tasks and projects
Ability to perform individually while working as part of a global team
Solves problems independently and takes ownership of assigned project tasks
Skill to absorb technical information and communicate this to varied audiences
Excellent communication and problem-solving skills
Works independently and effectively at client sites
Detail Oriented
A strong knowledge of software systems
Preferred
Experience with SQL
Benefits
Comprehensive benefits package
Company
FeneTech | A Cyncly Company
Are you looking for an out-of-the-box manufacturing ERP solution that adapts to your business processes? FeneTech’s ERP solutions are highly focused on customer requirements.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-10-05Acquired
Recent News
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