PACE Supply Corp. · 1 month ago
Inside Sales, Water Treatment
Santa Rosa, CA
Full-time
Onsite
Entry, Mid Level
2+ years expPACE Supply Corp. is seeking a driven Inside Sales professional to join their Water Treatment Division. The Inside Sales Representative will coordinate with customers on their sales needs, manage order details, and maintain communication to ensure customer satisfaction and timely delivery of products.
Health CareManufacturingMedical
Responsibilities
Coordinate the execution of customer orders from start to finish, ensuring accuracy, timely processing, and adherence to established procedures
Participate in team meetings to stay aligned with goals, priorities, and customer needs
Monitor active sales orders, identify potential issues, and promptly communicate them to the appropriate team members for resolution
Support the overall sales process by managing order details, assisting with cost control, and ensuring efficient use of resources
Work directly with customers to understand their needs, challenges, and desired outcomes
Assist in developing and presenting water treatment solutions that align with customer requirements
Maintain regular communication with customers, providing updates on orders or project status and addressing questions or concerns professionally
Gather customer feedback after project or order completion to support continuous improvement and customer satisfaction
Support relationships with vendors and manufacturer representatives by communicating order requirements and confirming product availability
Assist in obtaining competitive pricing, verifying contract terms, and confirming delivery timelines
Coordinate procurement activities to help ensure timely and accurate product deliveries that meet customer and project specifications
Communicate and help resolve vendor-related issues, such as delivery delays or product quality concerns
Maintain accurate sales documentation, including communication logs, order details, and meeting notes
Assist in preparing sales reports and updates for internal stakeholders
Help track and organize project data to support analysis of trends, performance, and areas for improvement
Ensure all required documentation is complete, organized, and accurately filed for team reference
Qualification
Required
Proven experience (typically 2+ years) in inside sales, customer service, or a related field
Excellent communication skills, both written and verbal
Strong customer service orientation with the ability to handle various customer inquiries professionally and promptly
Proficiency in managing sales processes, including order processing, quotations, and customer follow-ups
Ability to coordinate and collaborate effectively with multiple departments to resolve customer issues and ensure smooth operations
Strong organizational skills with the ability to multitask and prioritize tasks effectively
Familiarity with CRM (Customer Relationship Management) software or relevant sales and inventory management tools
Detail-oriented mindset with accuracy in maintaining records and managing administrative tasks associated with sales
Adaptability to a dynamic work environment and willingness to learn about industry trends and product developments
A proactive attitude with a focus on delivering high-quality service to customers
Preferred
Ideally, a degree or equivalent education in business, marketing, or a related field can be advantageous
Benefits
Medical, dental, and vision care that is available to you within the first 30 days
Life insurance
Sick days
Holidays
Vacation
Two retirement programs of 401(k) and ESOP
Company
PACE Supply Corp.
PACE Supply Corp. is a wholesale company that offers hydronics, fire protection, water treatment, and pumps.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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