IQVIA · 3 hours ago
Inside Optimization Specialist - Customer Service - (Vet Tech) - Central
Kansas City, MO
Full-time
Onsite
Entry Level
$30/hr - $33/hr
1+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Inside Optimization Representative will educate and support end-users while collaborating with sales teams to build clinical credibility and relationships with customers.
AnalyticsHealth CareLife Science
Responsibilities
Educate and inform end-users of safe and effective use of products across multiple portfolios
Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training
Collaborate with client’s field sales organization
Develop effective working relationships with the customers in your territory
Provide analytics as well deploying resources to non-clinical stakeholders
Focus on in-servicing, education and analytics
Qualification
Required
Ability to manage an assigned territory
Exceptional verbal and written communication skills, action oriented, driven for results, adaptability
Ability to apply technical/scientific knowledge
Must set high goals and standards of performance, be a self-starter, be able to work independently
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong MS Office, Word, Excel skills
Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
Must have the ability to work both as a partner with sales representative and autonomously, as needed
The ability to display decisiveness and an understanding of business acumen in clinical situations is required
Must be highly organized and possess strong communication skills
Employee performance will be compared with other Optimization Specialists; feedback provided accordingly
This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
Preferred
4-year degree from an accredited college or university preferred
Minimum of 1-2 years' experience in MedTech, Pharmaceutical Sales or B2B Sales preferred
Vet Tech experience is highly preferred
Benefits
Incentive plans
Bonuses
Health and welfare
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase