Stout · 3 weeks ago
Manager - Accounts Receivable & Collections
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
5+ years expStout is dedicated to exceeding expectations and fostering a culture of excellence. The Manager - Accounts Receivable & Collections will drive the firm's cash flow performance, optimize the collections process, and collaborate with various teams to enhance client relationships and collections efficiency.
AdviceBankingFinancial ServicesImpact Investing
Responsibilities
Own and drive the firm’s collections strategy, ensuring timely resolution of outstanding invoices and consistent cash collection
Improve visibility and accountability across A/R by proactively managing aging, prioritizing high-risk accounts, and escalating issues appropriately
Strengthen collaboration between Finance, client-facing teams, and Legal to resolve billing disputes efficiently and professionally
Serve as a trusted partner to leadership by delivering actionable insights through reporting, analysis, and recommendations
Lead process improvements and technology enablement initiatives that modernize and scale the collections function
Own the end-to-end collections process for outstanding invoices, including routine follow-ups, escalations, and resolution
Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts
Maintain regular client contact via email and phone to confirm invoice receipt, resolve questions, and secure payment commitments
Track and document all collection activity, maintaining clear records of client communications and payment status
Partner closely with Project Managers, Managing Directors, group COOs, and client service teams to resolve billing disputes and unblock delayed payments
Escalate materially past-due accounts to Finance leadership with clear recommendations, including payment plans, work holds, or further escalation
Provide timely and accurate A/R status updates to stakeholders, including weekly or monthly aging summaries
Assist in establishing and refining credit and collections policies aligned with a professional services environment
Identify accounts requiring escalation and coordinate next steps with the internal Legal team
Prepare detailed account documentation and history for referral to outside collections counsel when necessary
Act as the primary point of contact with outside counsel through resolution, settlement, or write-off
Partner with implementation consultants to support the successful launch of HighRadius in 2026
Serve as the subject matter expert for the HighRadius platform post-implementation
Produce regular reporting on A/R aging, DSO trends, and collections performance for Finance leadership and group COOs
Identify root causes of delayed payments and partner with Finance to improve billing and collections efficiency
Support month-end close activities related to A/R reserves, write-offs, and audit support
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or a related field
5+ years of experience in accounts receivable and collections, preferably within a professional services environment
Demonstrated experience managing sensitive client communications related to payment and billing issues
Strong understanding of A/R aging, collections workflows, and escalation processes
Excellent written and verbal communication skills, with the ability to engage effectively with senior internal and external stakeholders
Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously
Preferred
Experience with collections platforms such as HighRadius, Billtrust, Tesorio, or similar tools
Experience partnering with legal teams or outside collections counsel
Familiarity with professional services billing models (time & materials, retainers, fixed fee)
Experience with ERP systems such as Workday, NetSuite, Sage Intacct, or similar
Benefits
Comprehensive Total Rewards program
Competitive compensation
Benefits
Wellness options
Flexible work schedules
Discretionary time off policy
Ongoing training
Mentorship
Employee resource groups
Clear performance feedback
Company
Stout
Stout provides investment banking, transaction advisory, and valuation advisory services.
1001-5000 employees
H1B Sponsorship
Stout has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (8)
2023 (11)
2022 (7)
2021 (7)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2025-06-02Acquired
2021-11-03Private Equity
Leadership Team
Craige Stout
Chief Executive Officer
John Ross
Managing Director, Co-Founder of Stout
Recent News
2026-01-15
2026-01-14
Morningstar.com
2025-11-03
Company data provided by crunchbase