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Hoya Vision Care · 6 days ago

Key Account Manager Wholesale Channel - Remote Position

United States

Contract

Remote

Mid, Senior Level

5+ years exp

Hoya Vision Care is seeking a Key Account Manager for the Wholesale Channel. The role involves developing strong relationships with wholesale customers, achieving sales objectives, and effectively managing territory activities to drive sales growth.

EyewearHealth CareManufacturingMedicalProduct Design

Responsibilities

Sales performance and customer relations

Developing a trusted advisor relationship with the Wholesale customers to help them not only grow their branded products sales but their overall business

Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory

Developing and maintaining strong working relationships with their lab partners to ensure successful customer relations and achievement of sales objectives

Consistently achieving established sales goals

Communicating with Regional Sales Managers, RVPs, Senior Director, Strategic Accounts & VP Sales on an ongoing basis regarding plans of action

Goal/Objective: Obtain a minimum of $1,000,000 of additional sales within next 12 months

Monitors and analyzes market to determine account volume, potential and needs

Partners with lab partners to achieve sales performance targets

Develops and utilizes call schedules and key account business plans to effectively plan territory activities

Partner with lab personnel to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly

Trains Customer Service Personnel and partner lab reps on products and promotions

Monitors key competitor activities within the region including understanding competitor pricing in the marketplace, and gathering competitive intelligence that is readily available in the market place that is not protected in nature. Communicates with Territory Sales Manager and Regional Sales Manager to implement competitive sales strategies

Manages assigned sales budget with emphasis on sales volume, Cycle Plan initiatives, travel and account seminars

Possesses detailed understanding of accounts, opportunities and needs, and creates credibility in business planning activities

Builds and implements a strategy for all accounts and creates in-depth strategy for key accounts. Reviews plans with Territory Sales Manager and Regional Sales Manager on a quarterly basis

Effectively utilizes analytical tools and software applications to manage Territory accounts (Cognos, excel, Act and others)

Develops customized account programs including but not limited to the following: pricing, coop A&P, shipping, rebates and credit term for review and approval of appropriate department heads

Uses consultative selling approach with customers that drives sales and establishes long-term business partnership

Varies professional selling approach based on segmentation, audience and wholesale’s business approach

Conducts and plans highly effective account seminars for large and small audiences

Educates and trains the customers to be proficient with dispensing Hoya’s products

Anticipates customer needs/issues, addresses proactively, resolves customer issues in a timely manner and uses the opportunity build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional image

Demonstrates an obsession for customer service through customer involvement

Effectively completes requested tasks from management and corporate office in a timely manner

Qualification

Sales performanceCustomer relationsAccount planningAnalytical toolsSalesforcePower BIPresentation skillsCustomer serviceDependabilityEthicsInterpersonal skillsOral communicationWritten communicationProblem solvingMotivationAdaptability

Required

Must be able to travel up to 75% of the time and have an acceptable Motor Vehicle Record (MVR) per Hoya's MVR policy as driving is an essential job function

Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general pc navigation, contact management system and sales analytical tools)