M&T Bank · 1 month ago
Employee Relations Partner
Getzville, NY
Full-time
Hybrid
Senior Level
$90K/yr - $149K/yr
5+ years expM&T Bank is a financial institution seeking an Employee Relations Partner. This role is responsible for delivering effective employee relations solutions, resolving complex issues, and ensuring compliance with policies and regulations while fostering a productive work environment.
Financial Services
Responsibilities
Serve as a subject matter expert on employee relations matters with significant impact
Participate in senior level HR projects as required and works with senior level management to adjudicate high level complex ER issues
With general oversight from an ER manager, deliver high quality decisions and counsel to managers and employees. Identify and analyze employee relations matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the Bank
In consultation with line managers, and under the general supervision of an ER Manager, administer the Bank’s Performance Expectations and Corrective Action Policy. Use judgment based on experience and circumstances to accelerate Corrective Action as appropriate. Utilize authority to decide when termination of employment is appropriate and oversee the termination process in accordance with Bank practices. Prepare documentation and enter into applicable systems consistent with bank standards and practices
Counsel managers on Corrective Action, highlighting the legal requirements and ramifications. Participate in the EEOC/Human Rights/Wage and Hour regulatory complaints and may represent the Bank at investigative conferences, unemployment hearings and meetings
Understand the employee handbook and interpret/counsel employees and managers as needed
Receive complaints, conduct some investigations, assists the Investigations Team in the investigation of some investigations, recommends and resolves problems, and counsels employees
Counsel employees on conduct issues, including disputes with co-workers, supervisors, subordinates or management, financial problems, illness or disability and performance matters. Facilitates dispute resolutions
Conduct presentations and trainings, as needed, to employees and management on employee relations topics. Support, develop, revise, and sometimes oversee training programs for various levels within the organization on Bank policy, sexual harassment, legal issues, performance management, and other topics
Through critical thinking and expertise, identify possible alternatives, resolutions, and/or solutions for employee relations matters requiring Employee Relations Intervention
Leverage credibility to work collaboratively with other HR Centers of Excellence for matters requiring interdisciplinary involvement to ensure Employee Relations perspectives are represented
Generate reporting, communications, and presentations on Employee Relations topics including performance management, progressive discipline, and investigations history to describe Employee Relations intervention and involvement and recommendations
Serve as a mentor for Employee Relations Specialists and less experienced Employee Relations Partners and as a subject matter expert for servicing a line of business
Support exit interview process to include analyzing results and follow-up to appropriate individuals
Interpret inquiries regarding Bank policies and procedures and report policy issues to corporate Employee Relations
Keep informed on developments in employee relations, and in areas related to wages and salaries, employee benefits, recruitment, and equal opportunity
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management
Promote a work environment that supports engagement and belonging, and reflects the M&T brand and M&T’s Purpose and Values
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Bachelor's degree in related field (Human Resources, Business Administration, Communications) and 5 or more years relevant work experience OR in lieu of degree, a combined minimum of 9 years higher education and work experience
Experience consulting on ER issues and conducting and leading investigations
Excellent oral and written communication skills
Ability to travel, including overnight travel, as needed
Outstanding interpersonal, analytical, influencing, writing, and mediation skills
Demonstrated ability to think critically and work with agility in a dynamic, changing, and sometimes ambiguous environment
Proven ability to be self-motivated, well organized, and constantly learning
Preferred
HR generalist, employee relations, or internal business line manager with significant people management experience
Understanding of employment law, including general interpretation and application
SHRM CP or PHR
Experience mentoring or leading others
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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