Service Technician, Labs jobs in United States
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DoorDash · 3 hours ago

Service Technician, Labs

DoorDash Labs is an independent team within DoorDash focused on robotics and automation for last-mile logistics. The Service Technician will perform diagnostic, maintenance, and repair work on robotic systems and electric bicycles, working closely with senior technicians to develop skills and ensure fleet readiness.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles
Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures
Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes
Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs
Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks
Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness
Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types
Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e-bikes

Qualification

Robotic systems maintenanceElectric bicycle repairTroubleshooting skillsService tools experienceTechnical documentationCuriosity for mechanicsCommunicationMentorship acceptance

Required

2+ years of service work experience
Curiosity and an inclination for all things mechanical and repair
Strong communication and documentation skills

Preferred

Prior experience in vehicle, bicycle, or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus
Experience with JIRA, MaintainX, and other service tools and systems is a major plus

Benefits

Premium healthcare
Wellness expense reimbursement
Paid parental leave

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase