Desktop Support Engineer - Techbar jobs in United States
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STAND 8 Technology Consulting ยท 1 day ago

Desktop Support Engineer - Techbar

positionNew York, NY
timeContract
remoteOnsite
seniorityMid Level
money$22.50/hr - $32.50/hr

STAND 8 Technology Consulting provides end-to-end IT solutions to enterprise partners across the United States. They are seeking a Level II IT Support Technician to provide on-site desktop and technical support, troubleshooting Windows and Mac systems, and ensuring reliable technology operations across multiple locations.

Information ServicesInformation TechnologyIT InfrastructureIT Management
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide Level II desktop support for Windows 10 and MacOS environments
Troubleshoot and resolve desktop, laptop, and mobile device issues
Interface directly with end users to diagnose and resolve technical problems
Configure smartphones and provide mobile device support as needed
Set up desktop equipment and ensure proper access to applications, software suites, and domain resources
Travel throughout the campus and studio locations to support users, including frequent outdoor walking
Track, update, and maintain service tickets using ServiceNow
Report technical challenges or roadblocks to management in a timely manner
Deliver professional, customer-focused support while working independently and unsupervised
Provide coverage on occasional weekends as needed, with weekday schedule adjustments

Qualification

Windows 10 troubleshootingMacOS supportDesktop hardware supportServiceNow experienceCustomer service skillsProfessional work ethicInterpersonal skills

Required

Experience troubleshooting Windows 10 environments and basic MacOS systems
Hands-on experience supporting desktop and laptop hardware and software
Ability to work independently in a fast-paced, on-site environment
Strong interpersonal and customer service skills
Professional, mature, and dependable work ethic
Ability to walk extensively across large campus and studio locations

Preferred

Experience using ServiceNow or similar IT service management tools
Prior Level II desktop or on-site IT support experience

Benefits

Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow

Company

STAND 8 Technology Consulting

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STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.
dateFounded in 2009
location
Long Beach, California, USA
people-size201-500 employees
web-link
https://www.stand8.io

H1B Sponsorship

STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)

Funding

Current Stage
Growth Stage

Leadership Team

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Quinn Fillmon
Founder and CEO
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Recent News

PR Newswire
STAND 8 Achieves ISO 27001 and SOC 2 Type II Certifications, Strengthening Enterprise-Grade Trust and Security
2025-10-14
PR Newswire
STAND 8 Expands Rapidly Growing Nearshore Services to Monterrey, Mexico in 2026
2025-10-01
PR Newswire
STAND 8 and Lyzr Partner to Launch Secure, Enterprise-Grade AI Solutions
2025-01-10
Company data provided by crunchbase