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The Reynolds and Reynolds Company · 5 days ago

Automotive Customer Service Representative

Warrenville, IL

Full-time

Onsite

New Grad, Entry Level

The Reynolds and Reynolds Company is seeking an Automotive Customer Service Representative to join their growing team. In this role, you will assist AGWS customers with maintenance claims, reviewing contracts, and providing support for their inquiries.

AutomotiveRetailSales

Responsibilities

Reviewing automotive contracts and evaluating maintenance claims

Obtaining any needed documentation from the customer to assist with processing maintenance claims

Assisting customers with general questions related to their contracts, and going over provisions on contracts

Using the AGWS system to log notes and input documentation

Qualification

Automotive experienceCustomer service skillsTyping speed 30 WPMASE certificationsMultitasking skillsTechnical certificationPhone skills

Required

Must be able to type a minimum of 30 WPM

Strong multitasking skills

Strong customer service and phone skills

Preferred

Technical certification or degree preferred

ASE certifications a plus

Previous automotive experience in service or automotive related customer service is a plus

Benefits

Medical, dental, vision, life insurance, and a health savings account

401(k) with up to 6% matching

Professional development and training

Promotion from within

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Company

The Reynolds and Reynolds Company

Glassdoor3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866