WorkSource Oregon · 2 weeks ago
Bilingual Front Desk/Customer Service
Salem, OR
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expWorkSource Oregon is seeking a dedicated individual for the position of Bilingual Front Desk/Customer Service Representative at an insurance company. The role involves providing superior service to clients, responding to inquiries, and managing various administrative tasks in a fast-paced environment.
Career PlanningEmploymentGovernmentSkill Assessment
Hiring Manager
Marine Vion
Responsibilities
Answer phones
Review and process applications for new business
Create client files
Answer client questions about billing and take payments
Process cancellations
Process incoming mail
Electronic delivery of policies
Work directly with mortgage companies and financial institutions
Document review
Qualification
Required
A current iMatchSkills® account is required prior to referral to the employer
At least 18 years of age
High school diploma or GED
Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service
Preferred
At least 1 year of customer service experience
Benefits
Medical (80 % paid by employer for employee)
Dental (100% paid by employer for employee)
Vision after 60 days
401(K) after 1 year
Profit sharing
Paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Company
WorkSource Oregon
WorkSource Oregon offers employment and training services, including job listings, career counseling, and skills assessments.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase