Mustang Cat ยท 2 weeks ago
Power Systems Technical Communicator
Mustang Cat is a leading authorized Caterpillar dealer for Southeast Texas, serving various industries since 1952. The Engine Technical Communicator will provide expert technical support, troubleshoot complex issues, and enhance dealer technicians' skills within the Power Systems Division.
ConstructionMachinery Manufacturing
Responsibilities
Assist service teams across locations in diagnosing and resolving complex equipment issues
Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
Collaborate with Caterpillar engineers via DSN to resolve critical issues
Conduct applied failure analysis and manage technical service requests
Work with district CAT Representatives to resolve warranty concerns
Develop cost-effective solutions for equipment performance issues
Mentor dealer technicians to enhance technical proficiency
Assist sales & parts teams with technical product knowledge
Work closely with Caterpillar to improve equipment performance and service processes
Qualification
Required
Degree in Diesel Technology or related field (or equivalent experience)
Strong hands-on experience with Caterpillar engines & power systems
Expertise in internal combustion engines (spark vs. compression ignition)
Ability to read schematics, engineering drawings & machining specs
Proficiency in precision measuring tools & dyno testing procedures
Familiarity with CAT diagnostic & service systems
Excellent communication & problem-solving abilities
Detail-oriented & adaptable in high-pressure situations
Team player with a passion for continuous learning
Benefits
Great Work-Life Balance
On-Site Health Clinic
Tuition Reimbursement & Growth Opportunities
Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
Paid Time Off & Holidays
Company
Mustang Cat
Mustang Cat provides services such as sales, parts and service dealer for caterpillar construction equipment and engines.
Funding
Current Stage
Late StageRecent News
Houston Business Journal
2023-12-02
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