Circles North America · 3 weeks ago
Workplace Event Coordinator
Circles North America is an inclusive company that prioritizes employee wellbeing and development. They are seeking a Workplace Event Coordinator who will provide exceptional service to employees, clients, and guests while managing event logistics and ensuring a seamless experience at the corporate client site.
HospitalityLoyalty ProgramsService Industry
Responsibilities
Responsible for scheduling and confirming shared meeting room and conference spaces at the client site
Respond to all employees' requests following and adhering to Circles standards of service, accommodating requests from the ordinary to the extraordinary
Support each event from planning through execution. Responsible for ensuring parties involved in supporting the event are asked for input at the right time in the event plan and receive all relevant communication
Support the logistics of each event, ensuring meeting spaces, shared areas are clean and ready for each meeting
Oversees events on the day of, including problem-solving, welcoming guests, coordinating and participating in event set-up, communicating with staff, organizing vendors, supporting attendee/speaker requests and coordinating/participating in tear-down
Track, manage and restock meeting rooms and supplies and ensure each space has the proper technology and A/V equipment based on meeting needs
Anticipate event meeting attendee needs, offer proactive service enhancements
Maintain a working knowledge of room configurations and set-up options
Collaborate and liaise closely with client's IT, A/V, Security, Facilities and Workplace Services teams to ensure each event and engagement is seamless from the planning process through execution
Manage pre-event research and preparation responsibilities including room configuration options, communicating pre-registration requirements, collaborating with AV for technical set-ups, security requirements gathering event materials and procurement of branded materials
Responsible for building and maintaining relationships with internal and external clients in a timely and professional manner
Be accountable for all requests and inquiries that are coming in for the events team
Anticipate team member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience
Educate employees on event spaces best practices including proper usage, agile working strategy, new conferencing, meeting techniques, technology, and escalation procedures
Take ownership to recommend and suggest solutions and alternatives to requests that meet and exceed expectations
Support workplace experience team with duties as assigned when there are not events taking place
Other duties as assigned
Qualification
Required
Manage and prioritize multiple tasks daily
Excellent written and oral communication skills
Ability to adhere to schedule and be punctual
Flexibility to adapt to changing priorities
Proficient with Microsoft Office Suite
Professional appearance
Great, helpful attitude in partnering with many different teams
3+ years of corporate event, conference or hospitality experience is required
Demonstrated experience exceeding targets and client satisfaction metrics
Have strong organizational and time management skills with a high degree of flexibility
Demonstrated strong MS Office abilities including PowerPoint, Excel, and MS Word
Job requires ability to lift up to 50 pounds periodically
Benefits
401K with company match
Generous PTO
2-week paid sabbatical every 5 years
Access to company Employee Resource Groups
Access to Employee Assistance Program
Company
Circles North America
We deliver employee support and workplace experience solutions to help companies grow their businesses, build communities in the workplace, and make a real difference in employees’ lives.
Funding
Current Stage
Growth StageTotal Funding
$25.2MKey Investors
Hearst Ventures
2007-10-10Acquired
2002-01-02Series C· $10M
2000-02-14Series B· $15.2M
Recent News
2024-04-13
2024-04-11
2024-02-18
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