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American Council on Education · 2 weeks ago

Senior Program Manager, Content and Engagement

Washington, DC

Full-time

Hybrid

Senior Level

$75K/yr - $94K/yr

The American Council on Education (ACE) is the major coordinating body for the nation's colleges and universities. They are seeking a Senior Program Manager, Content & Engagement to ensure the successful execution of events and community engagement initiatives by transforming content concepts into structured sessions and experiences.

CommunitiesEducationGovernment

Hiring Manager

Nita Johnson, AIRS CIR, AIRS PRC®

Responsibilities

Manage speaker outreach, onboarding, and logistics for virtual and in-person events

Translate content concepts from leadership into structured sessions and event formats

Coordinate scheduling, materials, and technical requirements for seamless delivery

Serve as the primary liaison among speakers, moderators, and internal teams

Maintain accurate speaker and session data for reporting and archival purposes

Provide production support for in-person events, including scripting, run-of-show development and execution, and coordination with vendors as needed

Develop and maintain project plans, timelines, and documentation for multiple initiatives

Monitor progress to ensure deliverables are met on time and within scope

Identify and implement process improvements to enhance efficiency and quality

Provide operational support as needed to support the work of ACE Connect

Support engagement strategies for ACE communities and networks

Implement programming that fosters member connections and knowledge sharing

Manage ACE Engage platform, ensuring familiarity with features and engagement across various communities

Track and analyze engagement metrics to inform future initiatives

Qualification

Event CoordinationCommunity EngagementProject ManagementCventMighty NetworksHigher Education KnowledgeCommunication SkillsOrganizational Skills

Required

Bachelor's degree required

Proven experience in project management, event coordination, and/or program support

Familiarity with member engagement strategies and community-building practices

Strong organizational and communication skills

Ability to manage multiple priorities and work collaboratively across teams

Preferred

Demonstrated experience with events management platforms (e.g., Cvent) and digital engagement platforms (e.g., Mighty Networks, etc.) strongly preferred

Knowledge of higher education policy and practice preferred

Experience with Mighty Networks or similar platforms

Knowledge of higher education or association programming