First Citizens Bank · 2 weeks ago
Business Systems Analyst II
United States
Full-time
Remote
Entry, Mid Level
2+ years expFirst Citizens Bank is seeking a Business Systems Analyst II to join their Consumer Loan Origination Systems team. This role is pivotal in defining technical requirements, supporting application development, and enhancing the user experience through effective system testing and data analysis.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
System Testing - In compliance with FCB SDLC standards, validates that developed software meets acceptance criteria and conforms to expected functionality
Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis
Reporting - Produces reports based on data analysis, user input, and system testing. Assists in the identification of potential issues or areas of improvement
Qualification
Required
Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred
Experience working in an Agile environment (Scrum or Kanban)
Clear, concise verbal and written communication
Demonstrated experience writing business and/or technical requirements, particularly in an Agile environment and user story formats
Experience configuring and maintaining software applications
Experience/exposure with SQL, Microsoft Access, and Microsoft Excel
Experience testing developed/deployed software
Familiarity with Consumer Lending or other Lending platforms
Demonstrated sense of personal agency and proactivity - you search for problems to fix rather than wait for them to be handed to you
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase