Legal Aid Society of Northeastern New York · 1 month ago
Client Services Coordinator – Canton Office
17 Hodskin Street, Canton, NY, USA
Full-time
Hybrid
Entry, Mid Level
$42K/yr - $56K/yr
2+ years expThe Legal Aid Society of Northeastern New York is a nonprofit organization dedicated to fighting for fairness, dignity, and equity in the legal system. As a Client Services Coordinator, you will play a crucial role by connecting vulnerable community members with the legal support they need while ensuring smooth operations within the organization.
CharityGovernmentLegalNon Profit
Responsibilities
Empower clients through intake interviews, helping them navigate their legal journey with dignity and respect
Orchestrate justice by coordinating with courts, attorneys, and pro bono counsel to ensure cases move forward efficiently
Champion accessibility by supporting applications for assistance and connecting clients with attorneys
Drive impact through grant reporting that helps secure resources for more families in need
Conduct meaningful intake interviews that capture the essence of each client's legal challenge
Determine eligibility and match clients with the perfect legal resources
Provide exceptional clerical and administrative support that keeps our legal heroes focused on winning cases
Maintain organized case files and databases that tell the story of justice served
Support outreach events and legal clinics that bring services directly to those who need them most
Collaborate with diverse teams who share your passion for social justice
Maintain professional relationships with courts, agencies, and community partners
Qualification
Required
2+ years of secretarial/administrative experience (legal experience is a major plus!)
Tech-savvy professional comfortable with case management systems, databases, and modern office software
Communication champion with experience gathering detailed information and maintaining professional relationships
Genuine commitment to serving vulnerable populations with dignity and respect
Cultural sensitivity and ability to connect with diverse, low-income community members
Collaborative spirit that thrives in team environments focused on social justice
Detail-oriented multitasker who can follow complex protocols while maintaining accuracy
Reliable professional with excellent attendance and punctuality
Adaptable problem-solver willing to take on new challenges and reasonable overtime when needed
New York State resident with reliable transportation
Preferred
Notary public (a valuable asset to our team!)
Benefits
Health/Dental/Vision
TSA/Retirement
Vacation
Sick and Personal PTO
Moving Expenses
College Tuition Assistance/Loan Repayment
Professional Licenses
Professional Memberships
Flexible hybrid-remote and alternative work schedule options
And more!
Company
Legal Aid Society of Northeastern New York
The Legal Aid Society of Northeastern New York (LASNNY) fights for fairness, dignity, and justice for those living in poverty and for a society which is inclusive and equitable for all.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase