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CNS Healthcare · 3 weeks ago

Intellectual Developmental Disability Team Supervisor

Detroit, MI

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $80K/yr

2+ years exp

CNS Healthcare is a non-profit, Certified Community Behavioral Health Clinic dedicated to serving the community. The Intellectual Developmental Disability Team Supervisor oversees a team of support coordinators to ensure quality service delivery for individuals with disabilities, focusing on operational compliance and staff guidance.

Health CareMental HealthNon ProfitTherapeutics

Responsibilities

Serve as a leader and role model for the organization in matters relating to Intellectual Developmental Disability (IDD) program operations

Ensures the compliance and successful execution of IDD program requirements as outlined in the Michigan Department of Health and Human Services (MDHHS) Medical Manual

Oversee assigned staff work assignments and work schedules to meet the needs of individuals served and the agency

Ensure that direct reports meet direct service productivity and documentation standards per agency and program expectations, including preparing and submitted required reporting on behalf of the service line administration such as documentation for contracting and grant submissions

Provide supervision and guidance to all staff who are providing Supports Coordination and IDD therapy

Provide crisis intervention when needed. Completion of incident reports and assessments as needed

Ensure documentation of attendance at required trainings is maintained for all assigned staff and available for review upon request

Regularly assess the quality of work and operational metrics for assigned staff and make suggestions for continuous improvement

Collaborate with other departments and agencies regarding resources and services for improved patient care and staff development

Travel off-site as needed for various programming opportunities including meetings, conferences, activities, and events

Completes all weekly/monthly and special reports within designated time frames and in accordance with CNS Policy

Ensure assigned staff compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Detroit Wayne Integrated Health Network (DWIHN) requirements

Serve as a subject-matter expert on the use of electronic health record (EHR) systems and health registries and promote the utilization of the Community Electronic Health Record (CEHR) for individuals served

Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff

Participate in and promote departmental and agency quality improvement initiatives

Promotes collaboration, teamwork, and positive work environment

Assume responsibility for professional growth by current reading and attendance at educational programs and conferences

Utilize trauma-informed approach

Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs

Perform other related duties as assigned

Provide consistent individual supervision (recorded) at least weekly based on their individual needs and experience, that includes but is not limited to: a) Monthly case reviews b) Quarterly joint contracts c) Monthly review of progress toward attaining goals d) Review of any corrective action steps

Organize and oversee the day-to-day operations of the assigned team to ensure appropriate coverage of responsibilities

Educate, enforce, and ensure team compliance with CNS Healthcare policies and procedures

Cultivate, maintain, and enhance team, department, and interdepartmental relationships to promote collaboration, teamwork, and a positive working environment

Serve as a conduit of communication between direct reports, department leadership, and agency leadership

Build a strong team by attracting, selecting, onboarding, and developing direct reports to retain high-performance team members and empower them to elevate their level of responsibility, span of control, and performance

Serve as a role model, mentor, and coach in providing ongoing and consistent individual supervision that is focused on meeting individual productivity and performance goals, as well as departmental goals, objectives, and project deadlines

Manage employee performance, including any verbal/written warnings and conducting employee evaluations to provide examples of behavior, ways for employees to improve performance, and development of goals for the coming year

Lead assigned team in quality improvement initiatives and compliance with all quality improvement initiatives and standards to promote quality achievement across the organization

Responsible for managing work schedules, time and attendance, paid time off, and mileage for assigned staff in a timely manner

Qualification

Licensed Master’s Social WorkerQualified Mental Health ProfessionalIDDMental Health experienceCrisis interventionElectronic health recordsConflict resolutionMicrosoft Office proficiencyCultural competenceReport writingInterpersonal skillsTime management

Required

Master's Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy

State licensure: Licensed Master's Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Limited-Licensed Psychologist (LLP)

Qualified Mental Health Professional (QMHP)

Individual with specialized training and one year of experience in the examination, evaluation, and treatment of minors and their families and who is a physician, psychologist, licensed or limited-licensed master's social worker, licensed or limited-licensed professional counselor, licensed or limited-licensed marriage and family therapist or registered nurse

Individual with at least a master's degree in a mental health-related field from an accredited school who is trained and has one year of experience in the examination, evaluation and treatment of minors and their families

At least 2 years of IDD and Mental Health field work

At least 2 years of master level experience in the examination, evaluation, and evaluation of children with severe emotional disturbances

Working knowledge of conflict resolution and crisis intervention

Proficient with computers and Microsoft office products

Proficient in the use of electronic health records (EHRs)

Ability to work closely with persons with mental or physical limitations

Ability to understand and value cultural and ethnic differences, their alternatives perspectives, lifestyles, etc

Ability to write clear, concise reports and the ability to formulate and implement an effective treatment plan

Ability to work collaboratively and build positive working relationships

Ability to recognize the importance of collecting and reporting on outcome data

Ability to apply methods for measuring the multiple variables of treatment outcome

Ability to communicate effectively, professionally, and courteously

Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature

Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills

Ability to be forward thinking and take initiative to accomplish goals and objectives of the department

Preferred

Prior experience working with all age groups including children; solution focused brief therapy; substance abuse and co-occurring disorders treatment; stages of change and/or motivational interviewing

Prior experience in a community mental health setting

At least one (1) year of experience in a supervisory role