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Bay Pro · 3 weeks ago

Account Manager in Landscape Maintenance

San Jose, CA

Full-time

Onsite

Senior Level

5+ years exp

Bay Pro is a company focused on landscaping solutions, and they are seeking an Account Manager to foster client relationships and drive business growth. The role involves managing client satisfaction, identifying sales opportunities, and collaborating with various teams to ensure service delivery.

Asset ManagementLandscapingReal EstateService Industry

Responsibilities

Build and maintain long-term relationships with clients, understanding their specific landscaping needs and preferences

Conduct regular check-ins and site visits to ensure client satisfaction and address any concerns promptly

Collaborate with the operations team to ensure that client requests and feedback are incorporated into service delivery

Identify opportunities to expand services with existing clients based on their landscaping needs

Drive new business through referrals and networking within the landscaping industry

Collaborate with the marketing team to develop targeted promotional materials and campaigns for potential clients

Stay updated with the latest trends, techniques, and best practices in the landscaping industry

Attend relevant workshops, seminars, and training sessions to enhance product knowledge and sales skills

Provide feedback to the training team to develop educational materials for other team members

Work closely with the operations, design, and customer service teams to ensure seamless service delivery

Provide insights and feedback from clients to influence service enhancements and innovations

Qualification

Relationship-driven salesAccount managementLandscaping industry experienceCRM tools proficiencyMicrosoft Office SuiteQuick learnerCommunication skillsInterpersonal skills

Required

High School Degree is minimum

A minimum of 5 years of experience in landscaping industry

Bachelor's degree in Horticulture, or a related field can be used to substitute the experience, with minimum 3 years landscape industry experience required still

Proven track record in relationship-driven sales and account management

Strong communication and interpersonal skills

Ability to quickly learn about new products, services, and the evolving landscaping market

Proficiency in CRM tools and Microsoft Office Suite