Compass Group USA · 1 month ago
VICE PRESIDENT OF OPERATIONS (HYBRID-CHARLOTTE, NC)
Charlotte, NC
Full-time
Hybrid
Director/Executive
15+ years expCompass Group USA is the leading foodservice and support services company known for great people and great service. The Vice President of Operations serves as a senior technology leader responsible for enhancing and developing core operational capabilities necessary for scalable growth, focusing on vendor management, production support operations, quality assurance, and portfolio management.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Vendor Management: Develop and mature vendor management practices to ensure optimal performance and alignment with organizational goals
Run Operations: Evolve and strengthen run operations, implementing best practices to support sector growth and operational stability
Quality Assurance: Modernize quality assurance processes to maintain high standards and drive continual improvement across technology initiatives
Portfolio Management: Build and enhance portfolio management capabilities for effective oversight and strategic alignment of technology projects
Structure and Alignment: Provide leadership that brings clarity, structure, and cohesion to operational functions, facilitating efficient collaboration and execution
AI-Centric Capabilities: Drive the adoption and integration of artificial intelligence within operational practices to support innovation and sector objectives
Environment Management: Mature environment management practices to ensure reliability, scalability, and readiness for future growth
Qualification
Required
15+ years of experience in technology operations or related fields
7+ years of experience in senior leadership guiding enterprise-level initiatives
Expertise in managing cross-functional teams across program delivery, release management, production support, vendor oversight, and finance
Strong knowledge of agile practices, ITSM, DevOps, and vendor governance is essential
Track record of balancing operational stability with transformation and consistently driving reliability and growth
Excellent leadership, communication, and stakeholder management are required, as well as the ability to influence executive decisions
Preferred
Experience in food service, retail, supply chain, or B2B platforms
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
10001+ employees
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Peter Fetherston
CEO - Business & Industry Sector
Minit Gupta
CFO, Business and Industry Sector
Recent News
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