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Restoration Management Company · 8 hours ago

Lead Technician II

San Diego, CA

Full-time

Onsite

Mid, Senior Level

$24.04/hr - $29.50/hr

3+ years exp

Restoration Management Company is Northern California's largest emergency service and restoration company, established in 1985. They are seeking a Lead Technician II to lead a team of technicians through mitigation and environmental projects, ensuring effective communication and project completion.

ConstructionElectronicsHome Renovation

Growth Opportunities

Responsibilities

Maintain regular communications with key stakeholders including Branch Manager, Operations Manager, Project Manager, Supervisor and Project Coordinator for purposes of discussing matters relative to project schedules, changes in scope of work, material, and personnel resources to ensure smooth completion of project

Perform and/or direct staff to perform necessary tasks to help expedite the completion of the job, including but not limited to: Pickup and order materials, moving client contents, performing necessary repairs at the highest quality while adhering to code regulations and industry standards

Lead a group of 3 or more technicians, providing supervision and direction based on defined job parameters

Responsible for supervising multiple and different types of jobs in a day - simple to complex to large loss

Ensures team provides best customer experience and makes/recommends adjustments based on experience to serve in the best interest of the client and company

Maintaining company assigned vehicle and restock supplies, as necessary

Complete and turn in crew sheets and job notes at the end of each day

Serve as role model in following and enforcing company policy and safety procedures while performing services

Assist in development of technicians through mentoring, coaching, equipping and encouraging development of skills through feedback

Assist in jobsite safety briefings, provides training within scope of knowledge

May act as company Site Safety Representative, applies knowledge of industry standards, safety training and understanding of company policies in enforcing safety guidelines

Complete timecards in a timely and accurate manner, ensure crew members do the same

Turn in completed work orders including but not limited to: measurements, moisture readings, and necessary detailed paperwork for Project Manager to complete billing

Maintain trade skills through regular training, as provided by company

Continue building knowledge of company services, operations, and standard practices to support individual professional growth

Qualification

Lead technician experienceSafety guidelines knowledgeIndustry certificationsCustomer service skillsHand tools expertiseBilingual (English/Spanish)Continuous growth focusTeam leadershipCommunication skillsMentoring abilities

Required

Minimum 3 years' experience in lead technician role in construction field, and/or restoration/mitigation field or experience gained through successfully meeting job requirements of Lead Tech I

Valid Driver's License, with driving record in good standing (Class C)

Must be insurable

Able to pass Respirator Physical and obtain respiratory fit exam

Ability to communicate and provide excellent customer service

Good grasp of English language (read, write, verbal)

Comfortable with utilizing software and applications in accessing documents, forms, reports, etc. and submitting same through company approved methods

Ability to effectively teach and actively contribute to the development of technicians (crew) through demonstration, encouraging opportunities for growth

Strong understanding of safety guidelines and applies to daily tasks

Successfully completed the Site Safety representative training

Possesses thorough knowledge of company SOP's and adheres to guidelines. Shares with crew through application of SOP's in daily activities

Expertise in use of hand tools, power tools, and other miscellaneous equipment to complete the job

Focuses on continuous growth and development. Asks for feedback and applies what they learn and is willing to do the same for others

Can interpret, basic to complex instructions/plans/guidelines (i.e. – Material Data Sheets, schematics, drawings, etc)