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Figment · 1 day ago

Senior Sales Engineer

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $150K/yr

Figment is a leading provider of blockchain infrastructure and staking solutions, helping institutional clients optimize their crypto rewards. The Senior Sales Engineer will act as a technical expert in sales engagements, lead integrations for institutional clients, and manage relationships to deliver world-class staking products.

BlockchainComputerCryptocurrencyInfrastructureNetwork Security

Responsibilities

Collaborate closely with account executives to meet with client-side product managers and tech leads to understand their needs and position Figment’s staking solutions effectively

Conduct live demonstrations of the Figment products to showcase functionality and capabilities

Lead technical discovery, solution design, and implementation

Gather client feedback and collaborate with Product to refine Figment’s offerings

Serve as the client's trusted technical resource for all staking-related inquiries, offering expert guidance and support on both the product and protocol level

Maintain timely communication and follow-up with clients to address any questions or concerns, ensuring exceptional customer satisfaction

Develop and maintain technical documentation and POCs

Qualification

Sales engineering experienceAPI developmentCrypto knowledgeProgramming language proficiencyTechnical documentationClient relationship managementLive product demonstrationsProblem-solving skillsCommunication skillsTeam collaboration

Required

A self-starter with a proactive mindset, eager to tackle complex technical challenges and take full ownership of solutions

Strong understanding of and passion for crypto and staking

Extensive experience as a sales engineer, solutions architect, or similar

Proficient in at least one programming language and basic JS scripting skills

Ability to effectively communicate complex technical concepts to both technical and non-technical audiences

Proven track record of building and maintaining relationships with clients and stakeholders

Proficiency in conducting live product demonstrations

Ability to work effectively in a remote team environment

Strong problem-solving skills and ability to navigate complex situations with ease

Benefits

100% remote-first environment.

4 weeks of PTO that kick in day one, with an additional 1 week of flex days.

Extended company-paid health benefits that kick in day one.

Best in class parental leave and flexible arrangements.

A home office stipend to create a space that you enjoy working in.

Monthly Wifi reimbursement.

A yearly Learning & Development budget.

401K (US) or RRSP match (Canada).

Stock Options in the company.

A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often.

Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!