Application Analyst – Legal CMS & Productivity Applications jobs in United States
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Gibson Dunn · 3 weeks ago

Application Analyst – Legal CMS & Productivity Applications

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. The Application Analyst will be responsible for the full lifecycle of key enterprise applications, ensuring reliability, performance, security, and continuous improvement while collaborating with business and technical stakeholders across the firm.

Law Practice
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Administer, configure, and optimize assigned applications to ensure stability, performance, and user adoption
Monitor system health, troubleshoot issues and deliver solutions for complex technical challenges
Lead application lifecycle activities, including upgrades, patching and ongoing improvements initiatives
Partner with business stakeholders to translate requirements into scalable, secure technical solutions
Architect systems, integrations, and workflows that align with firm standards and best practices
Lead or support application deployments, automation initiatives, and new technology implementations
Perform comprehensive testing and quality assurance to ensure successful rollouts
Ensure all applications meet security standards, data protection requirements, and regulatory obligations
Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities
Maintain documentation related to compliance, incident response, and security controls
Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements
Evaluate new software products and technologies in collaboration with vendor partners
Review vendor performance, SLAs, and contract terms to support strategic decision-making
Oversee project timelines, deliverables, and dependencies across internal teams and external partners
Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides
Develop and deliver training for end users, technical teams, and business partners
Ensure documentation remains current following changes, upgrades, and new feature releases

Qualification

Full-stack troubleshootingMicrosoft SQLWindowsLinux OSLegal applications familiarityITIL best practicesLeanAgile methodologiesMicrosoft technologies certificationsOffice 365 administration

Required

Full-stack troubleshooting skills, leveraging deep system and application log analysis to diagnose and resolve root-cause issues
Proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
Experience supporting and administering enterprise applications within professional services, legal, or regulated environments
Experience managing client/server applications and business-critical systems in a global environment

Preferred

Familiarity with legal applications, security policies, and the packaging and deployment of applications
Familiarity with ITIL best practices (incident, change, problem management)
Experience with Lean or Agile methodologies
Certifications related to Microsoft technologies, iManage, or Litera products

Benefits

Health care
Retirement benefits
Paid days off, including sick time, and vacation time
Parental leave
Basic life insurance
Flexible Spending Accounts
Discretionary, performance-based bonuses

Company

Gibson Dunn

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Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.

H1B Sponsorship

Gibson Dunn has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (18)
2023 (19)
2022 (16)
2021 (6)
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Lawrence Baxter
Chief Technology Officer (CTO)
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Michael Herrick
Chief Financial Officer
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Company data provided by crunchbase