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VieCure · 2 weeks ago

Application Enablement Trainer

Colorado, United States

Full-time

Hybrid

Mid Level

$90K/yr - $130K/yr

3+ years exp

VieCure is revolutionizing cancer care by providing world-leading scientific data and knowledge to medical professionals. The Application Enablement Trainer will support clients in utilizing the VieCure EMR system, ensuring successful platform launches and ongoing education for clinic staff.

AnalyticsHealth CareHospital

Comp. & Benefits

Responsibilities

Review medical records and extract data including histories, records, and other health-related information

Assist in clinical summaries based on all available documentation and physician’s findings

Work one-on-one with physicians ensuring accurate completion of case assignments

Supports the business through executing launches, system configuration, end user training, maintenance, go-live and post launch support for new clinic locations

Work closely with project leaders on all aspects of the project to meet project deadlines

Promote excellent customer service and strong communication skills to ensure the success of the software application. Understand the use cases and operational objectives of assigned clients and support them meeting those goals through use of the VieCure platform

Works with other members of the client Information Systems staff, clinical and operational departments, and other internal personnel to accomplish the goals established for the customer

Provides ongoing client support for clinical application system modifications/configurations or upgrades and assist with deployment of system features

Serves as a primary resource for more than 1 application module

Create new training/knowledge library content, modify existing content, and deliver one-to-one or one-to-many training as needed to advance the capabilities of the VieCure user base

Gather, translate, and communicate business or clinical requirements into technical solutions for product enhancements or bug fixes, and offer best practices or recommended solutions

Perform miscellaneous job-related duties as assigned

Must be able to travel to client sites as required

Weekend travel may be necessary. Travel in the extended role could be up to 50%

Qualification

EMR/EHR softwareOncology terminologyClinical workflow understandingMedical record reviewHealthcare experienceCommunication skillsTeam collaborationProblem-solvingTime managementAttention to detail

Required

Bachelor's degrees or equivalent experience in Healthcare or Information Technology required

Communicates effectively and professionally

Meet or exceed productivity and accuracy requirements

Prior experience with medical record review, medical claims, quality assurance, peer reviews, or case management is required. A degree in nursing, medical doctor, or similar field of study may be used in place of this prior experience requirement

Ability to assess current state workflows. Plan and document future state workflows based on best practices

Ability to work well in a team environment by accepting and offering constructive feedback, supporting team goals, and encouraging other team members

Ability to multi-task, complete assigned tasks independently with little to no guidance with close attention to detail

Ability to analyze and troubleshoot problems and offer solutions

Working knowledge of PC hardware, network technology, Windows operating system

Qualified candidates should have excellent verbal and written communication skills coupled with high social intelligence

Excellent organization and time management skills

Minimum of 3 years' experience in a Healthcare related field (Oncology and clinical experience preferred)

Available for travel as need for client engagements (up to 50% travel)

Live within travel distance to a major airport across the US

Logical thinking and disciplined task execution skills

Disciplined attention to detail

The ability to work independently and as part of a team, prepared to assist colleagues in areas where they are less familiar, as well as feel comfortable to ask for assistance when encountering the unfamiliar

An understanding of a clinical workflow environment (strong preference for experience in an oncology setting)

Experience of working with EMR / EHR software