Harris Health · 1 month ago
Senior Employee Relations Partner
Houston, TX
Full-time
Onsite
Senior Level
6+ years expHarris Health is a non-profit Managed Care Organization serving over 400,000 members through various health programs. The Senior Employee Relations Partner acts as a strategic advisor on workplace culture, compliance, and risk mitigation, while leading complex investigations and mentoring team members.
Hospital & Health Care
Responsibilities
Serve as a trusted senior advisor and strategic partner to leadership and employees on matters related to workplace culture, performance, compliance, and risk mitigation
Provide advanced employee relations consultation and collaborate cross-functionally with Legal, Compliance and Human Resources Centers of Excellence
Independently conduct complex, high-risk investigations, provide strategic consultation to senior leadership, influence organizational culture through Employee Relations insights, and mentor Employee Relations team members
Independently lead complex investigations involving allegations of discrimination, harassment, retaliation, hostile work environment, leadership misconduct, ethics violations, and policy breaches
Serve as Employee Relations primary investigator for senior leadership and escalate executive leadership concerns to upper leadership
Write comprehensive, legally defensible investigative reports
Partner with Compliance and Legal on legally significant cases; to ensure Employee Relations practices are aligned with federal, state, and local employment laws
Assess patterns of behavior and identify systemic risk areas needing organizational intervention
Serve as a subject matter expert for senior leaders on performance, culture, behavior, conflict resolution, and corrective action strategy
Identify organizational risks and recommend preventative measures
Provide strategic input into organizational culture, psychological safety, team climate, and leadership accountability trends
Coach and train leaders through complex and high-risk Employee Relations matters
Influence leaders to adopt best practices in communication, documentation and decision-making
Review investigative work of Employee Relations team members to ensure quality, neutrality, completeness, and compliance
Coach and train Employee Relations team members on investigation techniques, case guidance, report writing, documentation standards and communication strategies to develop team capability
Serve as an escalation point for Employee Relations team members seeking technical or legal guidance
Conduct training and onboarding of new Employee Relations staff
Support quality assurance standards for Employee Relations
Participate in Human Resources annual policy review
Promote a culture of professionalism, accountability, equity, and psychological safety
Drive consistency and alignment across departments to ensure equitable treatment and fair application of policy
Coach and train leaders on performance management, difficult conversations, and building high-performing teams
Responsible for educating new leaders during New Leadership Orientation and serve as the back-up for educating new hires during New Employment Orientation on employee relations matter
Partner with Human Resources Business Partner (HRBP) and Employee Learning & Experience to assist leaders on retention of top talent, skill readiness, and succession planning priorities
Partner with Human Resources Business Partner (HRBP) to collaborate with Human Resources Centers of Excellence to align retention, development, and performance processes with business needs
Provide progressive recommendations to reduce employee relations escalations and strengthen leader capability enterprise-wide
Analyze complex data sets to identify Employee Relations trends, root causes, and emerging risks across business units
Assist with presenting findings and recommendations to Human Resources leadership and senior leadership
Assist with tracking Employee Relations KPIs: investigation timeliness, corrective action patterns, turnover drivers, repeat case trends and leadership escalations
Support cross-functional projects, department initiatives, and Human Resources led organizational priorities
Actively contributes to achievement of departmental goals, including specific departmental process improvement plans
Qualification
Required
Bachelor's degree in human resources, Public Administration, Psychology or a related field
6 years in Employee Relations role or equivalent
Equivalent HR roles Include, Investigator, HR Generalist, HR Specialist, HR Business Partner or People Partner roles that involve advising leaders and supporting employee relations or workforce matters
Experience with direct responsibility in handling complex, high-risk investigations, performance management, and compliance advisory
Experience delivering training to leaders on Employee Relations principles, policies, and best practices
High proficiency with HR Information systems and Microsoft Office (Word, Excel, PowerPoint, Outlook) and HRIS software
Confidently consults with Directors, VPs and Executive leaders
Makes sound recommendation in high-pressure and ambiguous situations
Strong emotional intelligence and diplomacy
Mastery of witness interviewing techniques
Ability to analyze conflicting evidence
Skilled in legal-style documentation
Expert in neutrality, due process, and fairness
Complex consultation skills and the ability to seek out information and work effectively with all levels of employees within the organization
Complex knowledge and exposure of employee relations, internal investigations, conflict resolution, grievance handling, and related matters
Expert-level knowledge and exposure of: Title VII, ADAA, FMLA, ADEA, federal, state and local laws, statutes, which govern employment policies and practices
Ability to manage a high volume of Employee Relations cases
Ability to build strong working relationships across all levels of the organization
Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
Demonstrated knowledge of employment law. Applies legal reasoning without overstepping into attorney functions
Preferred
Master's degree in human resources, Business, or Organizational Development or related field
Certification: SHRMP-CP or SCP or HRCI-PHR or SPHR
Advanced MS Office Skills (Word, Excel, PowerPoint, Outlook)
Company
Harris Health
At Harris Health, we champion better health for our patients, their families and our community, by connecting all to an integrated healthcare system that provides high-quality healthcare.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Esmaeil Porsa
President and CEO
Victoria Nikitin, CPA, MBA, FHFMA
Executive Vice President and Chief Financial Officer
Recent News
Seattle TechFlash
2025-08-05
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