ServiceNow · 3 weeks ago
Sr. Director, GTM Transformation
United States
Full-time
Remote
Director/Executive
$237K/yr - $426K/yr
10+ years expServiceNow is a global market leader in innovative AI-enhanced technology, transforming how organizations work. The Senior Director, Global GTM Transformation & M&A Integration will lead enterprise-wide transformation initiatives to drive growth and ensure seamless integration of acquired businesses into ServiceNow’s go-to-market model.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead GTM integration strategy and execution for acquired SaaS companies, in close partnership with Corporate Development, Product, Finance, Legal, and GTM leaders
Drive alignment on post-acquisition revenue strategy and GTM execution
Ensure consistent adoption of ServiceNow GTM processes, tools, forecasting, and reporting across acquired entities
Identify integration risks early and develop mitigation plans with cross-functional team
Define GTM transformation initiatives in partnership with executive leadership, focusing on revenue growth, sales efficiency, and cost optimization
Design and institutionalize scalable GTM operating frameworks, including playbooks, governance models, reporting cadences, and performance dashboards
Develop and enhance operating frameworks (e.g., playbooks, reporting cadences, templates) that drive consistency and performance across regions and functions
Collaborate closely with GTM Ops, Marketing, Customer Success, Finance, Product, Analytics, HR, and Enablement to drive post-acquisition integration
Serve as a senior advisor to executive leadership, providing clear insights, tradeoff recommendations, and progress updates
Drive executive alignment across functions and geographies, particularly during periods of transformation and post-acquisition change
Champion a culture of execution excellence, continuous improvement, and ownership across the GTM Transformation organization
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
10+ years of experience in GTM strategy within enterprise SaaS organizations, or strategy consulting
Proven experience leading GTM integration for SaaS M&A, including post-close execution and value realization
Deep understanding of enterprise SaaS GTM models, including direct sales, product-led motions, partners, and customer success
Strong ability to bridge technical expertise with business priorities, influencing direction and driving adoption
Track record of driving global GTM programs with measurable impact on revenue and margin
Excellent communication skills; able to develop executive-ready materials and influence at all levels
High sense of ownership and bias toward action; thrives in fast-paced, ambiguous environments
Bachelor's degree required
Preferred
MBA or advanced degree a plus
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase