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California State University, Bakersfield · 3 weeks ago

Instructional Support Technician I

Bakersfield, CA

Full-time

Onsite

Entry Level

$4,184/mo - $6,096/mo

2+ years exp

California State University, Bakersfield is seeking an Instructional Support Technician I to support the College of Natural Sciences, Mathematics & Engineering. The role involves providing comprehensive support services for laboratory courses, including materials preparation, equipment operation, and maintaining safety protocols.

EducationHigher EducationUniversities

No H1B

U.S. Citizen Only

Responsibilities

Assist faculty in developing new instructional activities and demonstrations by acting as a resource for materials and equipment utilization

Responsible for cleanliness and routine maintenance of all laboratory and storage facilities including participating in year-end lab cleanup

Operate scientific equipment and provide faculty and students with assistance in interpreting results

Organize and schedule the preparation and provision of chemical materials, supplies, and technical and non-technical equipment for laboratory courses

Prepare solutions, chemicals, and materials for instructional laboratory activities

Provide technical assistance and support to students and faculty on individual experiments/projects

Using general knowledge of chemistry and biochemistry, recognize commonalities between courses and assist with developing systems for optimizing facilities and equipment use

When directed, assist in preparing materials needed for faculty research

Assign work and provide routine guidance to student assistants on basic laboratory support tasks and demonstrate proper procedures as needed

Assist in the procurement process for chemicals/materials, supplies, and equipment required for laboratory and/or courses by identifying needs, obtaining quotes, and submitting requests for approval

Assist with routine maintenance on laboratory, stockroom, and scientific equipment

Assist in monitoring adherence to university laboratory safety practices and report concerns or irregularities to appropriate personnel

Assist with stockroom requests from various parties

Maintain clean and safe working practices and spaces in all laboratories and stockroom

Assist in maintaining inventory records of laboratory/instructional equipment, supplies, and chemicals/materials

Assist with annual audit of lab equipment, accessory items, chemicals and materials

Using general knowledge of equipment and their uses, describe needs or problems to appropriate personnel when repairs are required

Assist in the collection, handling, and disposal of hazardous materials by following established procedures and safety protocols

Follow established procedures for the proper storage of all potentially hazardous materials in laboratories and the stockroom

Serve as a member of the campus emergency response team and the NSME Safety Committee

Monitor and follow safety regulations, including compliance with specific regulations and documentation such as hazardous and radioactive material use standards. Report safety or compliance concerns to the Chemical Hygiene Officer or designated safety personnel. Maintain required documentation for department

Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator to coordinate hazardous-waste container and labeling needs, maintain lab inventory and storage compliance, support equipment installations, and report facility repairs that involve safety considerations

Qualification

Laboratory methodsChemical handlingTechnical equipment operationHAZWOPER certificationChemistry knowledgeCustomer serviceCommunication skillsAttention to detailTeamworkOrganizational skills

Required

Equivalent to two years of (recent – within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to chemistry or a related discipline

OR Equivalent two years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for one year of the required experience

OR Equivalent to four years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience

Possession of a valid driver's license or the ability to obtain by date of hire

Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification

Regular, reliable, and punctual attendance is required

General knowledge of laboratory methods and instructional support services including university safety protocols

General knowledge of the relevant scientific curriculum, techniques, and skills necessary to prepare specialized materials for assigned lab/instruction

Proficiency in operating standard office equipment

Strong attention to detail and accuracy in record-keeping

Ability to work independently and as part of a team and exercise tact and courtesy with diverse stakeholders

Ability to evaluate materials and supplies to meet instructional needs

Basic knowledge and understanding of procedures, techniques, and instrumentation applicable to courses in general chemistry, organic chemistry, and biochemistry

Ability to operate technical equipment related to different chemistry and biochemistry courses (e.g., autoclave, NMR)

Ability to adjust and perform simple maintenance of technical and scientific equipment

Ability to prepare solutions with reagent-grade chemicals

Knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste

Demonstrated customer service experience requiring a very high level of diplomacy and professionalism

Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems

Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds

Excellent communication skills; ability to effectively communicate information in a clear and understandable manner

Thorough knowledge of English grammar, spelling, and punctuation

Ability to interpret, communicate and apply policies and procedures

Ability to maintain a high degree of confidentiality

Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines

Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email

Working knowledge of or ability to quickly learn University infrastructure

Must be willing to travel and attend training programs off-site for occasional professional development

Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis