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ArtHaus Partners · 3 weeks ago

Resident Assistant

Oakland, CA

Full-time

Onsite

New Grad, Entry Level

ArtHaus Partners is a company focused on managing and scaling residential properties. The Resident Assistant role involves supporting daily operations, resident services, and leasing activities while providing onsite coverage and communication to residents.

ConstructionProperty DevelopmentReal EstateReal Estate Investment

Responsibilities

Greet residents and assist with basic questions or concerns

Help with move ins and move outs, including access, elevator holds, and unit walkthroughs

Deliver notices, post signage, and support communication efforts

Support package room organization if the building has one

Greet prospects and provide light tour support when the leasing team is unavailable

Explain basic building features, amenities, and community expectations

Track walk ins, provide brochures or QR info sheets, and direct prospects to the leasing team for next steps

Assist with model upkeep and keep tour paths presentable

Help plan, set up, and break down resident events

Distribute event flyers and communicate event details to residents

Support staff and vendors during events

Capture attendance lists and share feedback with the manager

Walk common areas and report issues to the manager

Remove trash in hallways and wipe down high touch areas

Keep lobby and amenity spaces tidy

Perform building checks during assigned shifts, including weekends

Monitor access doors, gates, and cameras when applicable

Provide vendors access to units and common areas as scheduled

Confirm vendor arrival times and report delays or issues

Submit maintenance tickets for items observed during building walks

Support the maintenance team with simple tasks like replacing light bulbs and confirming completion of minor work

Pick up trash around the exterior of the property

Keep entryways, walkways, and courtyards tidy

Report landscaping issues to the maintenance team

Support small outdoor tasks when needed, such as sweeping or removing debris and cleaning the common areas

Log daily activity and building checks

Track incident reports and escalate issues to the manager

Follow Fair Housing, company policies, and procedures

Qualification

Customer service skillsBasic computer skillsClear communicationReliablePunctualFollow proceduresLight physical activity

Required

Strong customer service skills and clear communication

Reliable, punctual, and comfortable working independently

Able to interact well with residents, prospects, and vendors

Basic computer skills for ticketing and communication

Ability to follow written procedures and maintain detailed logs

Light physical activity, including walking the property and lifting small items

Benefits

Housing credit provided in lieu of hourly pay.

Company

ArtHaus Partners

𝐂𝐲𝐜𝐥𝐞-𝐑𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞. 𝐁𝐮𝐢𝐥𝐭 𝐢𝐧 𝐂𝐚𝐥𝐢𝐟𝐨𝐫𝐧𝐢𝐚. 𝐁𝐮𝐢𝐥𝐭 𝐭𝐨 𝐂𝐨𝐦𝐩𝐨𝐮𝐧𝐝. We deliver resilience through California’s unique entitlement and tax strategies.

Founded in 1977