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Anne Arundel County Public Schools · 1 day ago

Technician: Telecommunications Services

Annapolis, MD

Full-time

Onsite

Mid Level

3+ years exp

Anne Arundel County Public Schools is responsible for providing educational services and support. They are seeking a Technician for Telecommunications Services to manage telecommunications and network service orders, track inventory, and support end-user cellular device distribution.

EducationHigher EducationNon ProfitPrimary EducationSecondary Education

H1B Sponsor Likely

Responsibilities

Uses the organization's ITSM system to respond to service requests and track telecommunications and networking assets

Responsible for placing service orders for telecommunications and network equipment, supplies, and services with vendors and partners

Ensures accurate ordering, tracking, and distribution to support operational needs

Processes service orders with vendors and partners and related invoices

Works with Technology Support Services to activate, configure, and distribute end-user cellular devices

Handles e-Rate and inventory tracking for telecommunications and networking services and related assets

Provides service and inventory reports to management, as requested

Performs other related duties as assigned within the same classification or lower

Qualification

ITSM systemTelephone billing knowledgeInventory trackingITIL CertificationMicrosoft Office SuiteVendor managementDiverse population communicationOral communicationWritten communication

Required

High School Diploma or Equivalency Certificate required

Three (3) years related administrative experience with proven knowledge and application within the related field required; Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position

Knowledge of telephone billing and accounting

Excellent oral and written communication skills

Ability to work with school system administrators, staff, and vendors

Demonstrates ability to effectively work and communicate with diverse populations

Preferred

Associate's Degree in related field of education from a regionally accredited college or university preferred

Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred)

Hold or be eligible for ITIL Certification issued by PeopleCert preferred; or Hold or be eligible for Microsoft Office Specialist (MOS) Certification issued by Microsoft preferred

Company

Anne Arundel County Public Schools

Glassdoor3.3

Anne Arundel County Public Schools is a public school district that operates elementary, middle, and higher educational institutions.

Annapolis, Maryland, USA

10001+ employees

https://www.aacps.org/

H1B Sponsorship

Anne Arundel County Public Schools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (29)

2024 (23)

2023 (34)

2022 (25)

2021 (6)

2020 (3)