Upstart · 9 hours ago
Mortgage Mailroom Administrator, Home Lending
Columbus, Ohio Metropolitan Area
Full-time
Onsite
Entry Level
$25.48/hr - $25.48/hr
1+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The Mortgage Mailroom Administrator will manage mail, review closed loans, and prepare mortgage documents for loan sales, ensuring efficient handling and compliance with investor guidelines.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Sort and organize incoming and outgoing mortgage documents to ensure timely processing and routing
Scan and digitize paper files, uploading them to the appropriate document management system
Validate loan files for accuracy and completeness, cross-checking compliance with investor guidelines before submission for loan sale
Communicate discrepancies to loan processing and underwriting teams, ensuring issues are resolved in a timely manner
Securely archive physical copies of documents, ensuring compliance with document retention policies
Manage both mailroom tasks and loan review duties, allocating 60% of your time to mailroom operations and 40% to loan review, adjusting based on operational demands
Qualification
Required
1+ years of experience in mortgage loan processing or administrative support roles in a highly regulated industry
Strong attention to detail and ability to maintain high levels of accuracy in document handling
Familiarity with mortgage compliance guidelines and investor requirements
Preferred
Experience with mortgage loan sales and reviewing loan files for investor submission
Strong organizational skills and the ability to handle multiple tasks simultaneously
Ability to work independently and manage time efficiently in a fast-paced environment
High school diploma or equivalent work experience
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase