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CareDx, Inc. · 1 week ago

Transplant Account Manager - Virginia

Virginia

Full-time

Hybrid

Senior Level, Lead/Staff

$220K/yr - $250K/yr

10+ years exp

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated healthcare solutions for transplant patients. The Transplant Account Manager is responsible for driving adoption and volume growth of the CareDx transplant diagnostics portfolio by collaborating with various teams to develop and execute account level growth strategies.

BiotechnologyHealth CareHealth DiagnosticsInformation Technology

No H1B

Responsibilities

Develop a deep understanding of account’s needs, objectives, and challenges in order to provide tailored solutions that meet their requirements

Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services

Develop and execute strategic plans to drive business growth and achieve sales targets

Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals

Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies

Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features

Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction

Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels

Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators

Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs

Qualification

Strategic Account ManagementSales ExperienceHealthcare Industry KnowledgeSalesforce.com ProficiencyCommunication SkillsPatient FocusResults DrivenProblem SolvingSelf-AwarenessAdaptability

Required

Bachelor's degree required

Minimum of 10 years sales or strategic account management experience in the healthcare industry

Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments

Track record of developing effective account strategies that maximize business outcomes

Strong written and oral communication & organizational skills

Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel

Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Preferred

advance degree (e.g., MBA)

Benefits

Competitive base salary and incentive compensation

Health and welfare benefits, including a gym reimbursement program

401(k) savings plan match

Employee Stock Purchase Plan

Pre-tax commuter benefits

Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

Company

CareDx, Inc.

CareDx, Inc., headquartered in South San Francisco, is a precision medicine company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers.

Founded in 1998

Brisbane, California, USA

501-1000 employees