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Voda Cleaning & Restoration · 3 months ago

Lead Restoration & Cleaning Technician (High Growth Potential)

Waltham, MA 02453

Full-time

Onsite

Mid, Senior Level

$23/hr - $27/hr

1+ years exp

Voda Cleaning & Restoration specializes in a wide range of services to keep homes and businesses clean and free from damage. They are seeking a Lead Mitigation Technician to ensure adherence to company processes while exceeding customer satisfaction through effective restoration services.

Consumer Services

Responsibilities

Responding immediately to scheduled and emergency service restoration projects

Participation in on call schedule

Obtaining all necessary documents; ie. Work Authorization and Completion Form

Documenting every loss with detailed, pertinent photos

Documenting detailed job notes each time a job site is visited

Moisture mapping & sketching mitigation jobs

Track equipment used on company jobs

Recording and documenting moisture points, temperature and relative humidity

Perform demolition as scoped, following proper containment, dust control, and safe debris removal practices

Assist with floor cleans as needed to support schedules and customer needs (e.g., carpet, tile/grout, and upholstery)

Keep Work Van clean, organized, and stocked

Dawn and Doff PPE & clean and reorganize equipment and tools after each job

Maintain effective communication with customers and managers

Perform property inspections and complete reports

Maintain project files

Attend and assist in conducting company meetings

Perform minor repairs on company equipment and vehicles

Qualification

IICRC certificationRestoration industry experienceTechnical skillsDocumentation softwareTeam playerEffective communicationPositive attitude

Required

High school diploma (or GED) plus (1) to (5) years of experience at a restoration company

Obtained IICRC certifications

Proficient technical skills, experience, and certification in the areas of services the Company provides

Willingness to learn the Voda way of Restoration, new programs, and documentation software

Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely responses

Able to pass Background Check, Motor Vehicle Record Check and Drug Test

Positive, 'can-do' attitude and a strong desire to contribute to—and grow within—a great team culture