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Brown University · 1 day ago

Coordinator, Maddock Alumni Center

Providence, RI

Full-time

Hybrid

Entry Level

2+ years exp

Brown University is seeking a Coordinator for the Maddock Alumni Center, a role that serves as the front-line representative of the Office of Alumni Relations. The Coordinator will oversee daily operations, provide hospitality and assistance, and manage the physical upkeep of the center, ensuring it remains a hub for alumni connection.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Serve as the front-line representative of the Office of Alumni Relations and the Division of Advancement

Provide hospitality, information, and assistance to alumni, visitors, and community members

Ensure that the Maddock Alumni Center is preserved, maintained, and utilized as a welcoming, professional, and well-managed space

Oversee the daily operations of the historic Maddock Alumni Center, including reception, scheduling, building access, supervision of student workers assigned to the front desk, and coordination with other campus offices

Steward the Maddock Alumni Center’s physical upkeep and preservation while coordinating its use for meetings, programs, and events

Manage central supply management and distribution in support of Alumni Relations programs and volunteer cohorts, ensuring timely fulfillment of materials and resources

Maintain departmental calendars, assist with on-campus event logistics, and ensure Maddock is consistently 'guest ready'

Recruit, train, and supervise a team of student workers, managing their schedules, approving timesheets, and directing their projects

Qualification

Microsoft OfficeGoogle WorkspaceCustomer serviceEvent coordinationSupervision of internsInterpersonal skillsTime managementAttention to detailCommunication skills

Required

Bachelor's degree, or equivalent combination of education and experience

Minimum 2 years of experience in a related field such as nonprofit or higher education administrative support, customer service, public relations, or hospitality

Ability to function independently, reliably, and responsibly as the department's on-site staff representative and designated monitor of the building's facilities and activities

Expertise in Microsoft and Google platforms, especially Google Calendar and email, Google Docs, Microsoft Word, Excel, and PowerPoint. Experience handling multi-line phone systems

Demonstrated ability with multi-tasking: evaluating and prioritizing requests, and channeling requests to the appropriate resource

Attention to detail and excellent organizational, interpersonal, and project and time management skills

Excellent oral and written communication skills

Excellent interpersonal skills: professionalism, patience, and tact in dealing with a wide variety of people and circumstances

Demonstrated ability to retain or gather large amounts of information

Ability to maintain confidentiality

Customer-focused, customer service orientation

Poised, maintaining 'grace under pressure' while managing competing priorities

Experience in supervising and evaluating student interns

Must be able to work occasional nights and weekends based on special events

Company

Brown University

Glassdoor4.4

Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.

Founded in 1764

Providence, Rhode Island, USA

1001-5000 employees