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Riggs Cat · 3 weeks ago

Power Systems Technician

Jonesboro, AR

Full-time

Onsite

Mid Level

3+ years exp

Riggs Cat is seeking a Power Systems Technician to provide high-quality repair services on equipment at customer job sites. The role involves troubleshooting, diagnosing, and repairing large generators while maintaining positive customer relationships and ensuring timely completion of tasks.

Machine LearningMachinery ManufacturingRentalSales

Responsibilities

Troubleshoot, diagnose, and repair large generators at customer jobsite

Complete assigned jobs and task to meet flat rate times and re-do metric

Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, etc) accurately and timely

Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision

Diagnose and troubleshoot problems, give recommendations for repairs and make all critical Rental repairs and adjustments

Test and verify correct operation of all repairs and adjustments

Apply general failure analysis and procedures to determine proper diagnosis

Responsible for developing relationships with customers to retain and build future business

Repair systems as required. Systems include but not limited to – EP Generators, Automatic Transfer switches, Paralleling Switchgears, Electric Governors, Battery Chargers, Manual Clutches, and Schematics

Qualification

Generator troubleshootingRepair serviceParts installationFailure analysisCustomer relationshipTooling knowledgeCDL licenseCommunication skills

Required

High school diploma or general education degree (GED); or suggest three to five years related experience and/or training; or equivalent combination of education and experience

Ability to read and comprehend simple instructions, short correspondence, and memos and the ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to provide accurate information to management for quoting

Obtain or currently possess adequate tooling to perform duties

Clean driving record and ability to obtain CDL within 90 days of hire for field assignment, must be 21 to be assigned and operate field vehicle